Mercedes-Benz Vito Recall R/2021/351: Update The Software In The Engine Control Unit, Who Is Affected And What To Do
- Low
- How serious
- 19 Oct 2021
- Launched
- 23,179
- vehicles in the UK
- SRX2106
- Manufacturer’s campaign code
Mercedes-Benz recalled Vito vehicles built between 17 January 2011 and 25 November 2014. Mandatory recall requiring the updating of software in the engine control unit with the Euro 5b+ N1 GR.III/N2 emissions standard. The dealer will update the software in multiple control units depending on vehicle specification and options. You won't usually pay for it.1
What’s Wrong
Mandatory recall requiring the updating of software in the engine control unit with the Euro 5b+ N1 GR.III/N2 emissions standard.
DVSA's Original Wording
Concern: UPDATE THE SOFTWARE IN THE ENGINE CONTROL UNIT Defect: Mandatory recall requiring the updating of software in the engine control unit with the Euro 5b+ N1 GR.III/N2 emissions standard. Remedy: Update the software in multiple control units depending on vehicle specification and options.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The notice doesn’t describe a separate risk beyond the defect above. Book the repair even if the car seems fine.
The Fix
The dealer will update the software in multiple control units depending on vehicle specification and options. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Vito built between 17 January 2011 and 25 November 2014 may be included. Mercedes-Benz estimates 23,179 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRX2106 or the DVSA reference R/2021/351. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| VitoConfigurations were written into one or more control units that might not meet specifications | Low | R/2022/244 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/157 | |
| VitoVehicles fitted with takata driver airbags equipped which may not function as intended when deployed | Urgent | R/2022/156 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/222 on 12 Oct 2021, for bolting and fabric in the passenger airbag module might not meet specifications. The one launched after it was R/2021/350 on 20 Oct 2021, for update the software in the engine control unit. You can also see every Mercedes-Benz recall, all recalls launched in 2021 and software recalls across every make.
Source: DVSA recall R/2021/351, launched 19 October 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.