Mercedes-Benz C Class, EQS, S Class Recall R/2022/030: The Software Of The Communication Module Might Not Meet Specifications, Who Is Affected And What To Do
- Low
- How serious
- 2 Mar 2022
- Launched
- 63
- vehicles in the UK
- SRPC2168
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, EQS, S Class vehicles built between 11 March 2021 and 17 December 2021. The software of the communication module might not meet specifications. The recall notice describes the fix as: as a precautionary measure update the software of the communication module on the affected vehicles. This software update is planned to be performed over-the-air with no workshop visit being required. You won't usually pay for it.1
What’s Wrong
The software of the communication module might not meet specifications.
DVSA's Original Wording
Concern: THE SOFTWARE OF THE COMMUNICATION MODULE MIGHT NOT MEET SPECIFICATIONS Defect: On certain vehicles the software of the communication module might not meet specifications. Remedy: As a precautionary measure update the software of the communication module on the affected vehicles. This software update is planned to be performed over-the-air with no workshop visit being required.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the software of the communication module might not meet specifications.
The Fix
The recall notice describes the fix as: as a precautionary measure update the software of the communication module on the affected vehicles. This software update is planned to be performed over-the-air with no workshop visit being required. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C Class, EQS, S Class built between 11 March 2021 and 17 December 2021 may be included. Mercedes-Benz estimates 63 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2168 or the DVSA reference R/2022/030. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| S ClassWindshield bonding | Low | R/2026/191 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| AMG GT, GLC, S Class, SLProcessor Starter/Generator | Urgent | R/2025/124 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/038 on 1 Mar 2022, for the crankshaft might not meet specifications. The one launched after it was R/2022/033 on 2 Mar 2022, for the locking mechanism for the electrical connector of the left acceleration crash sensor…. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2022 and software recalls across every make.
Source: DVSA recall R/2022/030, launched 2 March 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.