Mercedes-Benz C Class, S Class Recall R/2022/112: The Overhead Control Panel Might Be Deactivated Permanently Due To A Software Error, Who Is Affected And What To Do
- Low
- How serious
- 25 Apr 2022
- Launched
- 6
- vehicles in the UK
- SRPC2217
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, S Class vehicles built between 25 February 2021 and 9 August 2021. The overhead control panel under certain circumstances might be deactivated permanently due to a software error. The dealer will update the software of the overhead control panel. You won't usually pay for it.1
What’s Wrong
The overhead control panel under certain circumstances might be deactivated permanently due to a software error.
DVSA's Original Wording
Concern: THE OVERHEAD CONTROL PANEL MIGHT BE DEACTIVATED PERMANENTLY DUE TO A SOFTWARE ERROR Defect: The overhead control panel under certain circumstances might be deactivated permanently due to a software error. Remedy: Update the software of the overhead control panel.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the overhead control panel might be deactivated permanently due to a software error.
The Fix
The dealer will update the software of the overhead control panel. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C Class, S Class built between 25 February 2021 and 9 August 2021 may be included. Mercedes-Benz estimates 6 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2217 or the DVSA reference R/2022/112. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| S ClassWindshield bonding | Low | R/2026/191 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| AMG GT, GLC, S Class, SLProcessor Starter/Generator | Urgent | R/2025/124 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/106 on 13 Apr 2022, for the coolant pump might have a leakage. The one launched after it was R/2022/103 on 27 Apr 2022, for crankshaft might not meet required specification. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2022 and software recalls across every make.
Source: DVSA recall R/2022/112, launched 25 April 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.