Mercedes-Benz C Class, EQE, EQS And 2 More Recall R/2022/300: Software Of The Communication Module May Not Correspond With The Specifications, Who Is Affected And What To Do
- Low
- How serious
- 26 Oct 2022
- Launched
- 56
- vehicles in the UK
- SRPC2250 / 5498712
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, EQE, EQS and 2 more vehicles built between 11 March 2021 and 7 December 2021. The software of the communication module may not correspond with the specifications. The dealer will update the software of the communication module in the affected vehicles. You won't usually pay for it.1
What’s Wrong
The software of the communication module may not correspond with the specifications.
DVSA's Original Wording
Concern: SOFTWARE OF THE COMMUNICATION MODULE MAY NOT CORRESPOND WITH THE SPECIFICATIONS Defect: The software of the communication module may not correspond with the specifications. Remedy: Update the software of the communication module in the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: software of the communication module may not correspond with the specifications.
The Fix
The dealer will update the software of the communication module in the affected vehicles. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C Class, EQE, EQS and 2 more built between 11 March 2021 and 7 December 2021 may be included. Mercedes-Benz estimates 56 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2250 / 5498712 or the DVSA reference R/2022/300. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| S ClassWindshield bonding | Low | R/2026/191 | |
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| AMG GT, GLC, S Class, SLProcessor Starter/Generator | Urgent | R/2025/124 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2022/290 on 24 Oct 2022, for water ingress into the trunk and therefore moisture might enter into the signal…. The one launched after it was R/2022/301 on 7 Nov 2022, for the holding force of the fuel feed line may not correspond with the specifications. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2022 and software recalls across every make.
Source: DVSA recall R/2022/300, launched 26 October 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.