Mercedes-Benz C Class, CLC Recall R/2023/019: The Bonding Between The Glass Panel And The Sliding Roof Frame Might Not Meet…, Who Is Affected And What To Do
- Low
- How serious
- 6 Feb 2023
- Launched
- 16,535
- vehicles in the UK
- SRPC2257
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class, CLC vehicles built between 14 March 2000 and 15 December 2010. The bonding between the glass panel and the sliding roof frame might not meet specifications. The dealer will check the glass panel and replace the sliding roof if necessary. You won't usually pay for it.1
What’s Wrong
The bonding between the glass panel and the sliding roof frame might not meet specifications. In consequence a separation of the glass panel from the vehicle cannot be excluded.
DVSA's Original Wording
Concern: The bonding between the glass panel and the sliding roof frame might not meet specifications Defect: On affected vehicles the bonding between the glass panel and the sliding roof frame might not meet specifications. In consequence a separation of the glass panel from the vehicle cannot be excluded. Remedy: Check the glass panel and replace the sliding roof if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the bonding between the glass panel and the sliding roof frame might not meet specifications.
The Fix
The dealer will check the glass panel and replace the sliding roof if necessary.
Are You Affected?
C Class, CLC built between 14 March 2000 and 15 December 2010 may be included. Mercedes-Benz estimates 16,535 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2257 or the DVSA reference R/2023/019. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 | |
| C ClassBolting connection Pre-Fuse box | Low | R/2024/281 | |
| C ClassScrew connections of 12 V and 48 V ground points | Urgent | R/2024/299 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2023/018 on 6 Feb 2023, for on affected vehicles the bonding between the glass panel and the sliding roof frame might…. The one launched after it was R/2023/020 on 6 Feb 2023, for the bonding between the glass panel and the sliding roof frame might not meet…. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history and all recalls launched in 2023.
Source: DVSA recall R/2023/019, launched 6 February 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.