Mercedes-Benz C Class Recall R/2024/299: Screw Connections Of 12 V And 48 V Ground Points, Who Is Affected And What To Do
- Urgent
- How serious
- 15 Aug 2024
- Launched
- 2
- vehicles in the UK
- SRPC2413 / 5491114
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class vehicles built between 22 November 2021 and 3 December 2021. The bolts of certain 12V and 48V ground connections might be fastened with an insufficient torque. The dealer will check connections and repair if necessary. You won't usually pay for it.1
What’s Wrong
The bolts of certain 12V and 48V ground connections might be fastened with an insufficient torque.
DVSA's Original Wording
Concern: SRPC2413 - Screw connections of 12 V and 48 V ground points Defect: On affected vehicles the bolts of certain 12V and 48V ground connections might be fastened with an insufficient torque. Remedy: Check connections and repair if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: screw connections of 12 V and 48 V ground points.
The Fix
The dealer will check connections and repair if necessary.
Are You Affected?
C Class built between 22 November 2021 and 3 December 2021 may be included. Mercedes-Benz estimates 2 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2413 / 5491114 or the DVSA reference R/2024/299. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 | |
| C ClassBolting connection Pre-Fuse box | Low | R/2024/281 | |
| C ClassBattery pole cover | Low | R/2024/202 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2024/301 on 14 Aug 2024, for replace spring U-bolts of rear axle springs. The one launched after it was R/2024/281 on 19 Aug 2024, for bolting connection Pre-Fuse box. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2024 and high-voltage battery recalls across every make.
Source: DVSA recall R/2024/299, launched 15 August 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.