Mercedes-Benz EQE, EQS Recall R/2023/193: On Affected Vehicles Software Of The Electric Drivetrain Might Not Meet Specifications, Who Is Affected And What To Do
- Low
- How serious
- 14 Jul 2023
- Launched
- 785
- vehicles in the UK
- SRPC2317/5496213
- Manufacturer’s campaign code
Mercedes-Benz recalled EQE, EQS vehicles built between 2 June 2021 and 11 December 2022. Software of the electric drivetrain might not meet specifications. The dealer will update the electric drivetrain software. You won't usually pay for it.1
What’s Wrong
Software of the electric drivetrain might not meet specifications.
DVSA's Original Wording
Concern: On affected vehicles software of the electric drivetrain might not meet specifications. Defect: On affected vehicles software of the electric drivetrain might not meet specifications. Remedy: Update the electric drivetrain software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: on affected vehicles software of the electric drivetrain might not meet specifications.
The Fix
The dealer will update the electric drivetrain software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
EQE, EQS built between 2 June 2021 and 11 December 2022 may be included. Mercedes-Benz estimates 785 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2317/5496213 or the DVSA reference R/2023/193. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| EQE, EQSMemory overflow battery management system | Urgent | R/2024/257 | |
| AMG GT, C Class, CLE, E Class and 5 moreSystem protection | Low | R/2024/130 | |
| EQE, GLCOn affected vehicles the bonding of the front rear and fixed side windows might not meet specifications | Low | R/2023/328 | |
| EQSOn certain vehicles the bolting of the rear seat belt buckles might be fastened with an insufficient tightening torque | Urgent | R/2023/210 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2023/173 on 14 Jul 2023, for the monitoring software of the electronic stability program (EPS) might not meet…. The one launched after it was R/2023/190 on 17 Jul 2023, for on affected vehicles the equipped tyres might not meet the load requirements. You can also see every Mercedes-Benz recall, all recalls launched in 2023 and software recalls across every make.
Source: DVSA recall R/2023/193, launched 14 July 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.