Mercedes-Benz C Class Recall R/2024/202: Battery Pole Cover, Who Is Affected And What To Do
- Low
- How serious
- 14 May 2024
- Launched
- 2
- vehicles in the UK
- SRPC2407 / 5490106
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class vehicles built between 15 July 2021 and 2 November 2021. The cover for a pole of the 12V battery might not be installed. The dealer will check whether the battery positive pole covers have been installed and if necessary install it. You won't usually pay for it.1
What’s Wrong
The cover for a pole of the 12V battery might not be installed.
DVSA's Original Wording
Concern: SRPC2407 - Battery Pole Cover Defect: On affected vehicles the cover for a pole of the 12V battery might not be installed. Remedy: Check whether the battery positive pole covers have been installed and if necessary install it.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: battery pole cover.
The Fix
The dealer will check whether the battery positive pole covers have been installed and if necessary install it.
Are You Affected?
C Class built between 15 July 2021 and 2 November 2021 may be included. Mercedes-Benz estimates 2 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2407 / 5490106 or the DVSA reference R/2024/202. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 | |
| C ClassBolting connection Pre-Fuse box | Low | R/2024/281 | |
| C ClassScrew connections of 12 V and 48 V ground points | Urgent | R/2024/299 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2024/166 on 6 May 2024, for backup function of steering software. The one launched after it was R/2024/223 on 25 May 2024, for fallback level brake force assistance. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history and all recalls launched in 2024.
Source: DVSA recall R/2024/202, launched 14 May 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.