Mercedes-Benz CLS Recall R/2024/268: Parameter Data Set Of Airbag Control Unit, Who Is Affected And What To Do

DVSA reference R/2024/268, campaign code SRPC2411 / 5497604. Data updated daily from DVSA.

Urgent
How serious
16 Jul 2024
Launched
7
vehicles in the UK
SRPC2411 / 5497604
Manufacturer’s campaign code

Mercedes-Benz recalled CLS vehicles built between 14 January 2021 and 6 April 2021. The airbag control unit may not correspond to specifications. The dealer will update the airbag control unit software. You won't usually pay for it.1

What’s Wrong

The airbag control unit may not correspond to specifications. In the event of an accident the active bonnet may not be triggered.

DVSA's Original Wording

Concern: SRPC2411 - Parameter Data Set of Airbag Control Unit Defect: On affected vehicles the airbag control unit may not correspond to specifications. In the event of an accident the active bonnet may not be triggered. Remedy: Update the airbag control unit software.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: parameter data set of airbag control unit.

The Fix

The dealer will update the airbag control unit software. The fix is a software update, which usually takes under an hour at the dealer.

Are You Affected?

CLS built between 14 January 2021 and 6 April 2021 may be included. Mercedes-Benz estimates 7 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2411 / 5497604 or the DVSA reference R/2024/268. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
CLS, E Class, GLCDrive shaft jointLowR/2026/148
C Class, CLS, E Class, GLCMisfire detection M264LowR/2024/474
AMG GT, CLS, E ClassTightness of transmission wiring harness connectorLowR/2024/307
AMG GT, CLS, E ClassTightness of transmission wiring harness connectorLowR/2024/305
AMG GT, C Class, CLS, E Class and 5 moreOn affected vehicles the fuel pump impeller might not meet specifications and may deformUrgentR/2023/223

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2024/257 on 26 Jun 2024, for memory overflow battery management system. The one launched after it was R/2023/358 on 2 Aug 2024, for housing of the rear axle transmission. You can also see every Mercedes-Benz recall, all recalls launched in 2024 and airbag recalls across every make.


Source: DVSA recall R/2024/268, launched 16 July 2024. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.