Mercedes-Benz CLE, E Class Recall R/2024/399: Function Cross Traffic Alert, Who Is Affected And What To Do
- Low
- How serious
- 20 Nov 2024
- Launched
- 25
- vehicles in the UK
- SRPC2417 / 5496238
- Manufacturer’s campaign code
Mercedes-Benz recalled CLE, E Class vehicles built between 17 April 2023 and 25 October 2023. The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. The dealer will update the parking control unit settings. You won't usually pay for it.1
What’s Wrong
The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. In this case a permanent deactivation of certain functions of assistance systems might occur.
DVSA's Original Wording
Concern: SRPC2417 - Function Cross Traffic Alert Defect: The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. In this case a permanent deactivation of certain functions of assistance systems might occur. Remedy: Update the parking control unit settings
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: function cross traffic alert.
The Fix
The dealer will update the parking control unit settings.
Are You Affected?
CLE, E Class built between 17 April 2023 and 25 October 2023 may be included. Mercedes-Benz estimates 25 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC2417 / 5496238 or the DVSA reference R/2024/399. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CLS, E Class, GLCDrive shaft joint | Low | R/2026/148 | |
| E ClassCoolant pump control software | Low | R/2026/201 | |
| E ClassRouting of transmission wiring harness | Book soon | R/2025/534 | |
| E ClassGround connection bolting | Urgent | R/2025/155 | |
| E ClassWelding of rear axle carrier | Book soon | R/2024/502 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2024/398 on 20 Nov 2024, for function cross traffic alert. The one launched after it was R/2024/400 on 22 Nov 2024, for lambda Control. You can also see every Mercedes-Benz recall, all recalls launched in 2024 and software recalls across every make.
Source: DVSA recall R/2024/399, launched 20 November 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.