Mercedes-Benz Citan, Ecitan Recall R/2025/332: Initialisation Of Central Control Unit, Who Is Affected And What To Do
- Low
- How serious
- 2 Sep 2025
- Launched
- 194
- vehicles in the UK
- VS1ZENGAT & 5496537
- Manufacturer’s campaign code
Mercedes-Benz recalled Citan, Ecitan vehicles built between 11 September 2024 and 27 September 2024. Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise. The recall notice describes the fix as: as a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles. You won't usually pay for it.1
What’s Wrong
Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise.
DVSA's Original Wording
Concern: Initialisation of Central Control Unit Defect: Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise. Remedy: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: initialisation of central control unit.
The Fix
The recall notice describes the fix as: as a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Citan, Ecitan built between 11 September 2024 and 27 September 2024 may be included. Mercedes-Benz estimates 194 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code VS1ZENGAT & 5496537 or the DVSA reference R/2025/332. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CitanReplace clutch assembly | Low | R/2026/120 | |
| CitanThe fuel line could chafe against the air conditioning line | Urgent | R/2021/254 | |
| CitanOn some vehicles with a rear-view camera the tailgate may be unlocked independently / automatically | Book soon | R/2021/186 | |
| CitanCertain threaded connections on the left/right wheel carrier on the rear axle may not have been implemented correctly | Book soon | R/2020/018 | |
| CitanDue to a software error the eco start/stop function may not be present | Low | R/2019/445 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2025/262 on 6 Aug 2025, for variant of driver's airbag. The one launched after it was R/2025/333 on 8 Sep 2025, for bolting of steering coupling. You can also see every Mercedes-Benz recall and all recalls launched in 2025.
Source: DVSA recall R/2025/332, launched 2 September 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.