ŠKoda Kamiq, Scarla Recall R/2020/086: The E-call Function May Not Work Correctly, Who Is Affected And What To Do
- Book soon
- How serious
- 25 Mar 2020
- Launched
- 3,782
- vehicles in the UK
- 91Y8
- Manufacturer’s campaign code
Škoda recalled Kamiq, Scarla vehicles built between 10 July 2019 and 7 February 2020. Due to a fault of the software of the OCU control unit (Online Connectivity Unit) the e-call function may work incorrectly. The recall notice describes the fix as: an update of the software of the OCU control unit has to be carried out. You won't usually pay for it.1
What’s Wrong
Due to a fault of the software of the OCU control unit (Online Connectivity Unit) the e-call function may work incorrectly.
DVSA's Original Wording
Concern: THE E-CALL FUNCTION MAY NOT WORK CORRECTLY Defect: Due to a fault of the software of the OCU control unit (Online Connectivity Unit) the e-call function may work incorrectly. Remedy: An update of the software of the OCU control unit has to be carried out.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the e-call function may not work correctly.
The Fix
The recall notice describes the fix as: an update of the software of the OCU control unit has to be carried out. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Kamiq, Scarla built between 10 July 2019 and 7 February 2020 may be included. Škoda estimates 3,782 vehicles in the UK. Enter your registration to check, then confirm by VIN with Škoda, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Škoda.
- Book with any franchised Škoda dealer, quoting the campaign code 91Y8 or the DVSA reference R/2020/086. See how to get a Škoda recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Kamiq, ScalaAn incorrect dataset was uploaded to the ocu unit | Book soon | R/2019/376 | |
| OctaviaE-call service may not always be functional | Book soon | R/2020/177 | |
| SuperbThe ecall function may be reduced due to a fault in the data communication | Book soon | R/2020/111 |
This is one of 61 Škoda recalls in DVSA’s data. The Škoda recall launched before it was R/2020/111 on 25 Feb 2020, for the ecall function may be reduced due to a fault in the data communication. The one launched after it was R/2020/177 on 5 Jun 2020, for e-call service may not always be functional. You can also see every Škoda recall, all recalls launched in 2020 and software recalls across every make.
Source: DVSA recall R/2020/086, launched 25 March 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.