Tesla Model 3, Model Y Recall R/2022/131: A Loss Of Low Voltage System Support May Cause The Audio Subsystem To Be Unavailable, Who Is Affected And What To Do
- Book soon
- How serious
- 19 Apr 2022
- Launched
- 9,471
- vehicles in the UK
- SB-22-00-010
- Manufacturer’s campaign code
Tesla recalled Model 3, Model Y vehicles built between 31 January 2018 and 16 November 2021. That are running firmware release 2022.8 and that experience a loss of low voltage system support the audio subsystem may become unavailable including the use of eCall functionality. The recall notice describes the fix as: firmware release 2022.12.3 or later reverses the power management process introduced in firmware release 2022.8 and maintains eCall audio functionality. You won't usually pay for it.1
What’s Wrong
That are running firmware release 2022.8 and that experience a loss of low voltage system support the audio subsystem may become unavailable including the use of eCall functionality.
DVSA's Original Wording
Concern: A LOSS OF LOW VOLTAGE SYSTEM SUPPORT MAY CAUSE THE AUDIO SUBSYSTEM TO BE UNAVAILABLE Defect: On certain vehicles that are running firmware release 2022.8 and that experience a loss of low voltage system support the audio subsystem may become unavailable including the use of eCall functionality. Remedy: Firmware release 2022.12.3 or later reverses the power management process introduced in firmware release 2022.8 and maintains eCall audio functionality.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause tHE AUDIO SUBSYSTEM TO BE UNAVAILABLE.
The Fix
The recall notice describes the fix as: firmware release 2022.12.3 or later reverses the power management process introduced in firmware release 2022.8 and maintains eCall audio functionality.
Are You Affected?
Model 3, Model Y built between 31 January 2018 and 16 November 2021 may be included. Tesla estimates 9,471 vehicles in the UK. Enter your registration to check, then confirm by VIN with Tesla, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Tesla.
- Book with any franchised Tesla dealer, quoting the campaign code SB-22-00-010 or the DVSA reference R/2022/131. See how to get a Tesla recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Model YLoss of reverse light recall | Book soon | R/2025/422 | |
| Model YUpdate vehicle firmware to remedy anti pinch feature of right front window | Low | R/2025/350 | |
| Model 3, Model X, Model YLoss of rearview camera display recall | Book soon | R/2025/049 | |
| Model 3, Model YUpdate vehicle software to rectify EPAS functionality | Urgent | R/2025/104 | |
| Model 3, Model YUpdate vehicle software to correct TPMS behaviour | Book soon | R/2025/002 |
This is one of 26 Tesla recalls in DVSA’s data. The Tesla recall launched before it was R/2022/009 on 18 Feb 2022, for misalignment of the hood latch may prevent latching of the secondary latch. The one launched after it was R/2022/120 on 20 Apr 2022, for in certain conditions the user interface (ui ) on affected vehicles displays vehicle speed…. You can also see every Tesla recall, the Tesla Model 3 recall history, all recalls launched in 2022 and software recalls across every make.
Source: DVSA recall R/2022/131, launched 19 April 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.