Toyota Proace Recall R/2022/123: One Or Both Headrests Of The First Row 2-PERSON Bench Seat Cannot Be Locked Into Place, Who Is Affected And What To Do
- Low
- How serious
- 23 May 2022
- Launched
- 32
- vehicles in the UK
- XGG27 (22SMD-046)
- Manufacturer’s campaign code
Toyota recalled Proace vehicles built between 24 November 2021 and 15 December 2021. One or both headrests of the first row 2-person bench seat cannot be locked into place. The dealer will inspect and replace the headrest(s) if necessary. You won't usually pay for it.1
What’s Wrong
One or both headrests of the first row 2-person bench seat cannot be locked into place.
DVSA's Original Wording
Concern: ONE OR BOTH HEADRESTS OF THE FIRST ROW 2-PERSON BENCH SEAT CANNOT BE LOCKED INTO PLACE Defect: There is a possibility that one or both headrests of the first row 2-person bench seat cannot be locked into place. Remedy: Inspect and replace the headrest(s) if necessary.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: one or both headrests of the first row 2-PERSON bench seat cannot be locked into place.
The Fix
The dealer will inspect and replace the headrest(s) if necessary.
Are You Affected?
Proace built between 24 November 2021 and 15 December 2021 may be included. Toyota estimates 32 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code XGG27 (22SMD-046) or the DVSA reference R/2022/123. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Proace, Proace CityWater pump replacement on certain Toyota Proace and Proace City | Urgent | R/2026/200 | |
| Proace, Proace CityPotential defect of fuel supply rail on certain Toyota Proace and Proace City | Urgent | R/2026/017 | |
| Proace, Proace City, Proace City EV, Proace City Verso EV and 2 moreIn-Vehicle Infotainment ECU software update via OTA on certain Toyota Proace and Proace City | Low | R/2025/552 | |
| Proace, Proace VersoEngine control unit reprogramming due to IUPR calculation problem on certain Toyota Proace and Proace Verso models | Low | R/2025/489 | |
| ProaceFaulty rear brake discs concern on certain Toyota Proace | Urgent | R/2025/402 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2022/055 on 18 Apr 2022, for the initialization of the radar sensor may not have been completed correctly. The one launched after it was R/2022/165 on 20 Jun 2022, for specific points on the front seat back frames were not manufactured with the minimum…. You can also see every Toyota recall and all recalls launched in 2022.
Source: DVSA recall R/2022/123, launched 23 May 2022. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.