Toyota Proace Recall R/2022/307: Urea Injection System May Not Function As Required, Who Is Affected And What To Do

DVSA reference R/2022/307, campaign code CI22-034 � XFB37. Data updated daily from DVSA.

Low
How serious
21 Nov 2022
Launched
268
vehicles in the UK
CI22-034 � XFB37
Manufacturer’s campaign code

Toyota recalled Proace vehicles built between 30 November 2020 and 21 April 2021. The urea injection system will not function as required by regulations in low ambient temperature. The dealer will replace the urea reservoir tank assembly. You won't usually pay for it.1

What’s Wrong

The urea injection system will not function as required by regulations in low ambient temperature.

DVSA's Original Wording

Concern: UREA INJECTION SYSTEM MAY NOT FUNCTION AS REQUIRED Defect: There is a possibility that the urea injection system will not function as required by regulations in low ambient temperature.� Remedy: Replace the urea reservoir tank assembly.�

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: urea injection system may not function as required.

The Fix

The dealer will replace the urea reservoir tank assembly.

Are You Affected?

Proace built between 30 November 2020 and 21 April 2021 may be included. Toyota estimates 268 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Toyota.
  2. Book with any franchised Toyota dealer, quoting the campaign code CI22-034 � XFB37 or the DVSA reference R/2022/307. See how to get a Toyota recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Proace, Proace CityWater pump replacement on certain Toyota Proace and Proace CityUrgentR/2026/200
Proace, Proace CityPotential defect of fuel supply rail on certain Toyota Proace and Proace CityUrgentR/2026/017
Proace, Proace City, Proace City EV, Proace City Verso EV and 2 moreIn-Vehicle Infotainment ECU software update via OTA on certain Toyota Proace and Proace CityLowR/2025/552
Proace, Proace VersoEngine control unit reprogramming due to IUPR calculation problem on certain Toyota Proace and Proace Verso modelsLowR/2025/489
ProaceFaulty rear brake discs concern on certain Toyota ProaceUrgentR/2025/402

This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2022/286 on 21 Nov 2022, for possibility of a wrong brake pedal installed. The one launched after it was R/2022/331 on 5 Dec 2022, for some vehicles may have been equipped with an incorrectly positioned fuel pipe. You can also see every Toyota recall and all recalls launched in 2022.


Source: DVSA recall R/2022/307, launched 21 November 2022. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.