Toyota Aygo, BZ4X, C-HR And 7 More Recall R/2023/279: On Affected Vehicles There Is A Possibility That The DCM May Not Complete The Shutdown…, Who Is Affected And What To Do
- Urgent
- How serious
- 12 Oct 2023
- Launched
- 27,327
- vehicles in the UK
- YGG63 (23SD-101)
- Manufacturer’s campaign code
Toyota recalled Aygo, BZ4X, C-HR and 7 more vehicles built between 14 December 2020 and 4 August 2023. The DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. The dealer will update the software of the DCM (Data Communication Module) via an Over the Air (OTA) wireless update. You won't usually pay for it.1
What’s Wrong
The DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations.
DVSA's Original Wording
Concern: On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations. Defect: On affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulations. Remedy: The software of the DCM (Data Communication Module) will be updated via an Over the Air (OTA) wireless update.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause the DCM to not restart at the next ignition cycle and making the e-Call function unavailable.
The Fix
The dealer will update the software of the DCM (Data Communication Module) via an Over the Air (OTA) wireless update. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Aygo, BZ4X, C-HR and 7 more built between 14 December 2020 and 4 August 2023 may be included. Toyota estimates 27,327 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code YGG63 (23SD-101) or the DVSA reference R/2023/279. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| HighlanderSeat spring replacement on Highlander | Book soon | R/2026/097 | |
| BZ4X, C-HR, Highlander, Landcruiser and 3 moreParking Assist ECU reprogram on multiple models | Low | R/2025/466 | |
| C-HR, C-HR Plug IN, Corolla, Corolla Cross and 6 moreCombination meter reprogramming on multiple models | Low | R/2025/270 | |
| BZ4XElectric Compressor | Low | R/2025/372 | |
| Auris, C-HR, CorollaHigh-Pressure Fuel Pump replacement on multiple models | Urgent | R/2024/514 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2023/243 on 28 Aug 2023, for on affected vehicles due to a design error there is a risk that the e-Call automatic call…. The one launched after it was R/2023/261 on 13 Nov 2023, for affected vehicles have an inappropriate design of the control circuit of the rear…. You can also see every Toyota recall, the Toyota C-HR recall history, all recalls launched in 2023 and loss of power recalls across every make.
Source: DVSA recall R/2023/279, launched 12 October 2023. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.