Toyota Highlander Recall R/2024/388: Row Rear Seat Back Frame On Certain Toyota Highlander, Who Is Affected And What To Do

DVSA reference R/2024/388, campaign code ZGGA0 (24SD_129). Data updated daily from DVSA.

Low
How serious
4 Nov 2024
Launched
1,491
vehicles in the UK
ZGGA0 (24SD_129)
Manufacturer’s campaign code

Toyota recalled Highlander vehicles built between 6 December 2019 and 12 January 2024. Certain points on the ends of the 40% side of the rear seat-back mid-bar may not have been manufactured with a minimum radius. The dealer will installation of a protective cover on the second-row rear 40% split seat back frame mid-bar end. You won't usually pay for it.1

What’s Wrong

Certain points on the ends of the 40% side of the rear seat-back mid-bar may not have been manufactured with a minimum radius.

DVSA's Original Wording

Concern: 2nd Row Rear Seat Back Frame On Certain Toyota Highlander Defect: On affected vehicles certain points on the ends of the 40% side of the rear seat-back mid-bar may not have been manufactured with a minimum radius. Remedy: Installation of a protective cover on the second-row rear 40% split seat back frame mid-bar end.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: row rear seat back frame on certain toyota Highlander.

The Fix

The dealer will installation of a protective cover on the second-row rear 40% split seat back frame mid-bar end.

Are You Affected?

Highlander built between 6 December 2019 and 12 January 2024 may be included. Toyota estimates 1,491 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Toyota.
  2. Book with any franchised Toyota dealer, quoting the campaign code ZGGA0 (24SD_129) or the DVSA reference R/2024/388. See how to get a Toyota recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
HighlanderSeat spring replacement on HighlanderBook soonR/2026/097
BZ4X, C-HR, Highlander, Landcruiser and 3 moreParking Assist ECU reprogram on multiple modelsLowR/2025/466
C-HR, C-HR Plug IN, Corolla, Corolla Cross and 6 moreCombination meter reprogramming on multiple modelsLowR/2025/270
HighlanderOn affected vehicles minor impact to the lower front bumper cover could break the mounting tabs resulting in the lower bumper cover the engine under cover and the front wheel arch liners detaching from the vehicle while drivingBook soonR/2023/302
Aygo, BZ4X, C-HR, Corolla and 6 moreOn affected vehicles there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. As a result the vehicles do not comply with relevant regulationsUrgentR/2023/279

This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2024/371 on 21 Oct 2024, for incorrect rear coil springs installed on certain toyota Proace and Proace Verso. The one launched after it was R/2024/459 on 13 Jan 2025, for hilux occupant classification system calibration. You can also see every Toyota recall and all recalls launched in 2024.


Source: DVSA recall R/2024/388, launched 4 November 2024. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.