Toyota Proace, Proace Verso Recall R/2024/371: Incorrect Rear Coil Springs Installed On Certain Toyota Proace And Proace Verso, Who Is Affected And What To Do

DVSA reference R/2024/371, campaign code ZFB46 (CI24-042). Data updated daily from DVSA.

Book soon
How serious
21 Oct 2024
Launched
19
vehicles in the UK
ZFB46 (CI24-042)
Manufacturer’s campaign code

Toyota recalled Proace, Proace Verso vehicles built between 2 April 2024 and 29 June 2024. Incorrect specification rear coil springs may have been installed. The dealer will carry out check and replace coil springs if required. You won't usually pay for it.1

What’s Wrong

Incorrect specification rear coil springs may have been installed.

DVSA's Original Wording

Concern: Incorrect Rear Coil Springs Installed on Certain Toyota Proace and Proace Verso Defect: On affected vehicles incorrect specification rear coil springs may have been installed. Remedy: Carry out check and replace coil springs if required.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: incorrect rear coil springs installed on certain toyota Proace and Proace Verso.

The Fix

The dealer will carry out check and replace coil springs if required.

Are You Affected?

Proace, Proace Verso built between 2 April 2024 and 29 June 2024 may be included. Toyota estimates 19 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Toyota.
  2. Book with any franchised Toyota dealer, quoting the campaign code ZFB46 (CI24-042) or the DVSA reference R/2024/371. See how to get a Toyota recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Proace, Proace CityWater pump replacement on certain Toyota Proace and Proace CityUrgentR/2026/200
Proace, Proace CityPotential defect of fuel supply rail on certain Toyota Proace and Proace CityUrgentR/2026/017
Proace, Proace City, Proace City EV, Proace City Verso EV and 2 moreIn-Vehicle Infotainment ECU software update via OTA on certain Toyota Proace and Proace CityLowR/2025/552
Proace, Proace VersoEngine control unit reprogramming due to IUPR calculation problem on certain Toyota Proace and Proace Verso modelsLowR/2025/489
ProaceFaulty rear brake discs concern on certain Toyota ProaceUrgentR/2025/402

This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2024/252 on 12 Aug 2024, for camera replacement on multiple models. The one launched after it was R/2024/388 on 4 Nov 2024, for row rear seat back frame on certain toyota Highlander. You can also see every Toyota recall, all recalls launched in 2024 and suspension recalls across every make.


Source: DVSA recall R/2024/371, launched 21 October 2024. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.