Toyota Proace City EV, Proace EV Recall R/2025/114: Insufficient Traction Battery Control Unit Software On Certain Toyota Proace City BEV And…, Who Is Affected And What To Do
- Urgent
- How serious
- 14 Apr 2025
- Launched
- 174
- vehicles in the UK
- 5WB07 (CI25-007)
- Manufacturer’s campaign code
Toyota recalled Proace City EV, Proace EV vehicles built between 1 July 2022 and 28 February 2023. There is an error in the specific software calibrations of the traction (high voltage) battery control unit. The dealer will update the software of the traction battery control unit. You won't usually pay for it.1
What’s Wrong
There is an error in the specific software calibrations of the traction (high voltage) battery control unit. As a consequence a false detection of the battery cell voltage and/or the battery temperature could occur leading to loss of drive.
DVSA's Original Wording
Concern: Insufficient Traction battery control unit software on certain Toyota Proace City BEV and Proace BEV Defect: For affected vehicles there is an error in the specific software calibrations of the traction (high voltage) battery control unit. As a consequence a false detection of the battery cell voltage and/or the battery temperature could occur leading to loss of drive. Remedy: Update the software of the traction battery control unit.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to loss of drive.
The Fix
The dealer will update the software of the traction battery control unit. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Proace City EV, Proace EV built between 1 July 2022 and 28 February 2023 may be included. Toyota estimates 174 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code 5WB07 (CI25-007) or the DVSA reference R/2025/114. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Proace, Proace City, Proace City EV, Proace City Verso EV and 2 moreIn-Vehicle Infotainment ECU software update via OTA on certain Toyota Proace and Proace City | Low | R/2025/552 | |
| Proace, Proace EV, Proace VersoFront suspension arm bolt replacement on certain Toyota Proace and Proace Verso | Book soon | R/2025/304 | |
| Proace City EV, Proace EVOn affected vehicles the AC compressor stator wiring could develop a fault leading to current loss inside the AC compressor that could result in a vehicle powertrain shutdown when driving | Urgent | R/2023/132 | |
| Proace MAX BEVVehicle configuration (Proxi) update on certain Toyota Proace Max BEV | Urgent | R/2026/274 | |
| Proace, Proace CityWater pump replacement on certain Toyota Proace and Proace City | Urgent | R/2026/200 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2024/481 on 27 Jan 2025, for combination meter ECU reprogram for remote parking on Lexus NX. The one launched after it was R/2025/259 on 11 Aug 2025, for engine camshaft chain potential breakage on Certain Toyota Proace City and Proace. You can also see every Toyota recall, all recalls launched in 2025 and high-voltage battery recalls across every make.
Source: DVSA recall R/2025/114, launched 14 April 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.