Toyota Proace, Proace EV, Proace Verso Recall R/2025/304: Front Suspension Arm Bolt Replacement On Certain Toyota Proace And Proace Verso, Who Is Affected And What To Do
- Book soon
- How serious
- 21 Aug 2025
- Launched
- 14,683
- vehicles in the UK
- 5WB17 (CI25-016)
- Manufacturer’s campaign code
Toyota recalled Proace, Proace EV, Proace Verso vehicles built between 3 March 2016 and 8 July 2022. Some vehicles may have excessive corrosion on the front suspension arm bolt due to the design in combination with environmental factors. The dealer will replace the front suspension arm bolts and bush. You won't usually pay for it.1
What’s Wrong
Some vehicles may have excessive corrosion on the front suspension arm bolt due to the design in combination with environmental factors. As a result the bolt may fail which may affect controllability of the vehicle.
DVSA's Original Wording
Concern: Front suspension arm bolt replacement on certain Toyota Proace and Proace Verso Defect: Affected vehicles may have excessive corrosion on the front suspension arm bolt due to the design in combination with environmental factors. As a result the bolt may fail which may affect controllability of the vehicle Remedy: Replacement of the front suspension arm bolts and bush
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: front suspension arm bolt replacement on certain Toyota Proace and Proace Verso.
The Fix
The dealer will replace the front suspension arm bolts and bush.
Are You Affected?
Proace, Proace EV, Proace Verso built between 3 March 2016 and 8 July 2022 may be included. Toyota estimates 14,683 vehicles in the UK. Enter your registration to check, then confirm by VIN with Toyota, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Toyota.
- Book with any franchised Toyota dealer, quoting the campaign code 5WB17 (CI25-016) or the DVSA reference R/2025/304. See how to get a Toyota recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Proace, Proace CityWater pump replacement on certain Toyota Proace and Proace City | Urgent | R/2026/200 | |
| Proace, Proace CityPotential defect of fuel supply rail on certain Toyota Proace and Proace City | Urgent | R/2026/017 | |
| Proace, Proace City, Proace City EV, Proace City Verso EV and 2 moreIn-Vehicle Infotainment ECU software update via OTA on certain Toyota Proace and Proace City | Low | R/2025/552 | |
| Proace, Proace VersoEngine control unit reprogramming due to IUPR calculation problem on certain Toyota Proace and Proace Verso models | Low | R/2025/489 | |
| ProaceFaulty rear brake discs concern on certain Toyota Proace | Urgent | R/2025/402 |
This is one of 250 Toyota recalls in DVSA’s data. The Toyota recall launched before it was R/2025/315 on 20 Aug 2025, for engine ECU software update due to insufficient on-board diagnostics. The one launched after it was R/2025/402 on 13 Oct 2025, for faulty rear brake discs concern on certain Toyota Proace. You can also see every Toyota recall, all recalls launched in 2025 and suspension recalls across every make.
Source: DVSA recall R/2025/304, launched 21 August 2025. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.