Volkswagen Crafter Recall R/2012/013: Airbag May Not Deploy, Who Is Affected And What To Do

DVSA reference R/2012/013, campaign code 3913. Data updated daily from DVSA.

Urgent
How serious
29 Nov 2011
Launched
55
vehicles in the UK
3913
Manufacturer’s campaign code

Volkswagen recalled Crafter vehicles. On affected Crafter vehicles some airbag control units may be incorrectly coded. The dealer will replace where necessary the airbag control unit. You won't usually pay for it.1

What’s Wrong

On affected Crafter vehicles some airbag control units may be incorrectly coded. It is also possible the wrong parameter set has been assigned to the airbag control unit.

DVSA's Original Wording

Concern: AIRBAG MAY NOT DEPLOY Defect: On affected Crafter vehicles some airbag control units may be incorrectly coded. It is also possible the wrong parameter set has been assigned to the airbag control unit. Remedy: Where necessary the airbag control unit will be replaced

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: airbag may not deploy.

The Fix

The dealer will replace where necessary the airbag control unit.

Are You Affected?

Crafter may be included. Volkswagen estimates 55 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Volkswagen.
  2. Book with any franchised Volkswagen dealer, quoting the campaign code 3913 or the DVSA reference R/2012/013. See how to get a Volkswagen recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Beetle, Crafter, EOS, FOX and 9 moreTakata front drivers or passenger airbag replacementStop drivingR/2025/357
CrafterNatural gas system leak testLowR/2024/360
CrafterTakata front passenger airbagUrgentR/2024/263
Beetle (5C), Crafter, EOS (1F), FOX (5Z) and 18 moreTakata front airbagUrgentR/2023/178
CrafterThe side or rear windows may become looseLowR/2020/257

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2010/088 on 9 Aug 2010, for bonnet may open. The one launched after it was R/2011/169 on 15 Dec 2011, for fuel may leak. You can also see every Volkswagen recall, all recalls launched in 2011 and airbag recalls across every make.


Source: DVSA recall R/2012/013, launched 29 November 2011. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.