Volkswagen Crafter Recall R/2015/001: Gearbox Prop Shaft May Detach, Who Is Affected And What To Do
- Low
- How serious
- 29 Dec 2014
- Launched
- 994
- vehicles in the UK
- 39E4
- Manufacturer’s campaign code
Volkswagen recalled Crafter vehicles built between 1 August 2011 and 1 June 2013. The balance weight on the prop shaft may detach. The recall notice describes the fix as: that are likely to be affected to replaced the balance weight on the prop shaft. You won't usually pay for it.1
What’s Wrong
The balance weight on the prop shaft may detach. This can lead to the prop shaft becoming insecure and in extreme cases where the concern is not rectified the prop shaft can detach. This will lead to significant damage to the vehicle and increase the risk of a collision.
DVSA's Original Wording
Concern: GEARBOX PROP SHAFT MAY DETACH Defect: The balance weight on the prop shaft may detach. This can lead to the prop shaft becoming insecure and in extreme cases where the concern is not rectified the prop shaft can detach. This will lead to significant damage to the vehicle and increase the risk of a collision. Remedy: Recall the vehicles that are likely to be affected to replaced the balance weight on the prop shaft.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could lead to the prop shaft becoming insecure and in extreme cases where the concern is not rectified the prop shaft can detach.
The Fix
The recall notice describes the fix as: that are likely to be affected to replaced the balance weight on the prop shaft.
Are You Affected?
Crafter built between 1 August 2011 and 1 June 2013 may be included. Volkswagen estimates 994 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volkswagen.
- Book with any franchised Volkswagen dealer, quoting the campaign code 39E4 or the DVSA reference R/2015/001. See how to get a Volkswagen recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Beetle, Crafter, EOS, FOX and 9 moreTakata front drivers or passenger airbag replacement | Stop driving | R/2025/357 | |
| CrafterNatural gas system leak test | Low | R/2024/360 | |
| CrafterTakata front passenger airbag | Urgent | R/2024/263 | |
| Beetle (5C), Crafter, EOS (1F), FOX (5Z) and 18 moreTakata front airbag | Urgent | R/2023/178 | |
| CrafterThe side or rear windows may become loose | Low | R/2020/257 |
This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2014/144 on 5 Dec 2014, for fuel may leak. The one launched after it was R/2014/176 on 15 Feb 2015, for unintentional airbag deployment. You can also see every Volkswagen recall and all recalls launched in 2014.
Source: DVSA recall R/2015/001, launched 29 December 2014. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.