Volkswagen Passat CC, Sharan, Tiguan Recall R/2019/378: A Condenser May Fail In The Airbag Control Unit, Who Is Affected And What To Do
- Urgent
- How serious
- 5 Nov 2019
- Launched
- 17,988
- vehicles in the UK
- 69Z5
- Manufacturer’s campaign code
Volkswagen recalled Passat CC, Sharan, Tiguan vehicles built between 6 January 2015 and 17 December 2015. A condenser in the airbag control unit may fail. The dealer will update the software of the airbag control unit. You won't usually pay for it.1
What’s Wrong
A condenser in the airbag control unit may fail.
DVSA's Original Wording
Concern: A CONDENSER MAY FAIL IN THE AIRBAG CONTROL UNIT Defect: A condenser in the airbag control unit may fail. Remedy: The software of the airbag control unit must be updated.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: a condenser may fail in the airbag control unit.
The Fix
The dealer will update the software of the airbag control unit. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Passat CC, Sharan, Tiguan built between 6 January 2015 and 17 December 2015 may be included. Volkswagen estimates 17,988 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Volkswagen.
- Book with any franchised Volkswagen dealer, quoting the campaign code 69Z5 or the DVSA reference R/2019/378. See how to get a Volkswagen recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Beetle, Crafter, EOS, FOX and 9 moreTakata front drivers or passenger airbag replacement | Stop driving | R/2025/357 | |
| TiguanLever for seat height adjustment | Stop driving | R/2025/004 | |
| TiguanSporadic malfunctions in a pressure casting system caused individual rear wheel bearing housings to be fitted with oxide inclusions | Book soon | R/2022/166 | |
| Arteon, Golf 8, Passat, TiguanThe fuse in the high-voltage system of plug-in hybrid vehicles was in some cases produced with too little so-called fire sand | Urgent | R/2022/086 | |
| Arteon, Golf 8, T-Roc, TiguanEngine compartment covers could come loose from their attachment | Low | R/2022/074 |
This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2019/264 on 9 Aug 2019, for too little torque may be provided by the engine at low engine speeds. The one launched after it was R/2020/005 on 12 Dec 2019, for wheels ordered and bought at the dealers may not be compatible. You can also see every Volkswagen recall, all recalls launched in 2019 and airbag recalls across every make.
Source: DVSA recall R/2019/378, launched 5 November 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.