Volkswagen Tiguan Recall R/2020/259: The Adjustment Mechanism Of The Backrest Frame Of The Front Seats May Be Incorrectly…, Who Is Affected And What To Do

DVSA reference R/2020/259, campaign code 72K8. Data updated daily from DVSA.

Low
How serious
8 Sep 2020
Launched
15
vehicles in the UK
72K8
Manufacturer’s campaign code

Volkswagen recalled Tiguan vehicles built between 26 June 2020 and 29 June 2020. The adjustment mechanism of the backrest frame of the front seats was incorrectly welded. The dealer will check the backrests of the front seats and replaced if necessary. You won't usually pay for it.1

What’s Wrong

The adjustment mechanism of the backrest frame of the front seats was incorrectly welded.

DVSA's Original Wording

Concern: THE ADJUSTMENT MECHANISM OF THE BACKREST FRAME OF THE FRONT SEATS MAY BE INCORRECTLY WELDED Defect: There is the possibility that the adjustment mechanism of the backrest frame of the front seats was incorrectly welded. Remedy: On the affected vehicles the backrests of the front seats are to be checked and replaced if necessary.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the adjustment mechanism of the backrest frame of the front seats may be incorrectly welded.

The Fix

The dealer will check the backrests of the front seats and replaced if necessary.

Are You Affected?

Tiguan built between 26 June 2020 and 29 June 2020 may be included. Volkswagen estimates 15 vehicles in the UK. Enter your registration to check, then confirm by VIN with Volkswagen, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Volkswagen.
  2. Book with any franchised Volkswagen dealer, quoting the campaign code 72K8 or the DVSA reference R/2020/259. See how to get a Volkswagen recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
TiguanLever for seat height adjustmentStop drivingR/2025/004
TiguanSporadic malfunctions in a pressure casting system caused individual rear wheel bearing housings to be fitted with oxide inclusionsBook soonR/2022/166
Arteon, Golf 8, Passat, TiguanThe fuse in the high-voltage system of plug-in hybrid vehicles was in some cases produced with too little so-called fire sandUrgentR/2022/086
Arteon, Golf 8, T-Roc, TiguanEngine compartment covers could come loose from their attachmentLowR/2022/074
TiguanThe bolted connection of the brake line on the front right wheel housing may not have been correctly tightened during productionUrgentR/2021/405

This is one of 220 Volkswagen recalls in DVSA’s data. The Volkswagen recall launched before it was R/2020/257 on 4 Sep 2020, for the side or rear windows may become loose. The one launched after it was R/2020/300 on 15 Oct 2020, for roof spoiler may detach because unsuitable adhesive used. You can also see every Volkswagen recall and all recalls launched in 2020.


Source: DVSA recall R/2020/259, launched 8 September 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.