Audi Q5 Recall R/2020/260: The Backrest Adjustment Mechanism Gap May Be Faulty On Individual Front Seats, Who Is Affected And What To Do

DVSA reference R/2020/260, campaign code 72L1. Data updated daily from DVSA.

Low
How serious
8 Sep 2020
Launched
54
vehicles in the UK
72L1
Manufacturer’s campaign code

Audi recalled Q5 vehicles built between 29 June 2020 and 6 July 2020. The gap on the adjusting mechanism for the backrest may be faulty on individual front seats. The dealer will check the backrests of the front seats and replaced if necessary. You won't usually pay for it.1

What’s Wrong

The gap on the adjusting mechanism for the backrest may be faulty on individual front seats.

DVSA's Original Wording

Concern: THE BACKREST ADJUSTMENT MECHANISM GAP MAY BE FAULTY ON INDIVIDUAL FRONT SEATS Defect: It is possible that the gap on the adjusting mechanism for the backrest may be faulty on individual front seats. Remedy: On the affected vehicles the backrests of the front seats are to be checked and replaced if necessary.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the backrest adjustment mechanism gap may be faulty on individual front seats.

The Fix

The dealer will check the backrests of the front seats and replaced if necessary.

Are You Affected?

Q5 built between 29 June 2020 and 6 July 2020 may be included. Audi estimates 54 vehicles in the UK. Enter your registration to check, then confirm by VIN with Audi, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Audi.
  2. Book with any franchised Audi dealer, quoting the campaign code 72L1 or the DVSA reference R/2020/260. See how to get a Audi recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
Q5Replacing seat belt with tensionerUrgentR/2026/192
A6, A7, Q5Software update for battery control unitUrgentR/2025/463
A3, A4, A4 Cabrio, A5 and 3 moreStop-drive TAKATA PSANStop drivingR/2025/387
Q5Cylinder head cover bolts inspectionUrgentR/2025/184
A6, Q5Servicing high-voltage batteryStop drivingR/2024/495

This is one of 158 Audi recalls in DVSA’s data. The Audi recall launched before it was R/2020/138 on 30 Jun 2020, for moisture may enter the belt-driven starter-alternator. The one launched after it was R/2020/265 on 2 Oct 2020, for moisture may enter the belt driven starter-alternator. You can also see every Audi recall, the Audi Q5 recall history and all recalls launched in 2020.


Source: DVSA recall R/2020/260, launched 8 September 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.