Citroën C-Crosser Recall R/2015/161: Malfunction Causing Instrument Panel Functions To Become Inoperable, Who Is Affected And What To Do
- Book soon
- How serious
- 13 Aug 2015
- Launched
- 733
- vehicles in the UK
- NKC
- Manufacturer’s campaign code
Citroën recalled C-Crosser vehicles built between 4 July 2007 and 2 July 2010. An electronic component within the Built-in Systems Interface (BSI) may not be to the correct specification. The dealer will replace where the production date of the BSI unit is in the affected range the unit. You won't usually pay for it.1
What’s Wrong
An electronic component within the Built-in Systems Interface (BSI) may not be to the correct specification. This could cause the audio-navigation system the wipers and exterior lighting to malfunction and the warning light on the instrument panel may illuminate.
DVSA's Original Wording
Concern: MALFUNCTION CAUSING INSTRUMENT PANEL FUNCTIONS TO BECOME INOPERABLE Defect: An electronic component within the Built-in Systems Interface (BSI) may not be to the correct specification. This could cause the audio-navigation system the wipers and exterior lighting to malfunction and the warning light on the instrument panel may illuminate. Remedy: Recall the vehicles that are likely to be affected and check the production date of the BSI unit. Where the production date of the BSI unit is in the affected range the unit will be replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could cause the audio-navigation system the wipers and exterior lighting to malfunction and the warning light on the instrument panel may illuminate.
The Fix
The dealer will replace where the production date of the BSI unit is in the affected range the unit.
Are You Affected?
C-Crosser built between 4 July 2007 and 2 July 2010 may be included. Citroën estimates 733 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code NKC or the DVSA reference R/2015/161. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C-Crosser, C4 AircrossAncillaries belt tensioner mounting may not be correct to specification | Low | R/2018/348 | |
| C-CrosserAdhesive used to fix sunroof glass assembly to outer frame may not be to correct specification | Low | R/2018/344 | |
| C-CrosserWater ingress may cause windscreen wiper motor to fail | Book soon | R/2018/114 | |
| C-CrosserLoss of power steering assistance | Urgent | R/2014/125 | |
| C-CrosserBrake lights may not operate and drive belt may not perform correctly | Urgent | R/2014/114 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2015/160 on 13 Aug 2015, for loss of power. The one launched after it was R/2015/243 on 8 Dec 2015, for fuel may leak. You can also see every Citroën recall and all recalls launched in 2015.
Source: DVSA recall R/2015/161, launched 13 August 2015. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.