Citroën C-Crosser Recall R/2018/344: Adhesive Used To Fix Sunroof Glass Assembly To Outer Frame May Not Be To Correct…, Who Is Affected And What To Do
- Low
- How serious
- 4 Dec 2018
- Launched
- 15
- vehicles in the UK
- GMA
- Manufacturer’s campaign code
Citroën recalled C-Crosser vehicles built between 17 April 2007 and 18 September 2009. The sunroof glass assembly could detach itself from the outer frame. The dealer will replace the sunroof assembly. You won't usually pay for it.1
What’s Wrong
The sunroof glass assembly could detach itself from the outer frame.
DVSA's Original Wording
Concern: ADHESIVE USED TO FIX SUNROOF GLASS ASSEMBLY TO OUTER FRAME MAY NOT BE TO CORRECT SPECIFICATION Defect: There is a possibility that the sunroof glass assembly could detach itself from the outer frame Remedy: Replace the sunroof assembly.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: adhesive used to fix sunroof glass assembly to outer frame may not be to correct specification.
The Fix
The dealer will replace the sunroof assembly.
Are You Affected?
C-Crosser built between 17 April 2007 and 18 September 2009 may be included. Citroën estimates 15 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GMA or the DVSA reference R/2018/344. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C-Crosser, C4 AircrossAncillaries belt tensioner mounting may not be correct to specification | Low | R/2018/348 | |
| C-CrosserWater ingress may cause windscreen wiper motor to fail | Book soon | R/2018/114 | |
| C-CrosserMalfunction causing instrument panel functions to become inoperable | Book soon | R/2015/161 | |
| C-CrosserLoss of power steering assistance | Urgent | R/2014/125 | |
| C-CrosserBrake lights may not operate and drive belt may not perform correctly | Urgent | R/2014/114 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2018/219 on 13 Aug 2018, for anti theft wheel bolts may not be tightened to the correct specification. The one launched after it was R/2018/348 on 4 Dec 2018, for ancillaries belt tensioner mounting may not be correct to specification. You can also see every Citroën recall and all recalls launched in 2018.
Source: DVSA recall R/2018/344, launched 4 December 2018. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.