Citroën Dispatch, Spacetourer Recall R/2017/070: Unexpected Airbag Deployment, Who Is Affected And What To Do

DVSA reference R/2017/070, campaign code NXB. Data updated daily from DVSA.

Urgent
How serious
22 Feb 2017
Launched
141
vehicles in the UK
NXB
Manufacturer’s campaign code

Citroën recalled Dispatch, Spacetourer vehicles built between 15 October 2015 and 27 October 2016. Due to a possible non-conformity of certain seals on the vehicle,s body there is the possibility that water can enter the passenger compartment of the vehicle. The dealer will add additional sealant to the body interfaces and if required to replace any interior components damaged by the water ingress. You won't usually pay for it.1

What’s Wrong

Due to a possible non-conformity of certain seals on the vehicle,s body there is the possibility that water can enter the passenger compartment of the vehicle. The occupants should experience either wet carpets and or a possible damp smell. However the ingress of water into the cabin could affect the electrical operation of the airbag module which could lead to an unexpected deployment of the airbag.

DVSA's Original Wording

Concern: UNEXPECTED AIRBAG DEPLOYMENT Defect: It has been identified that due to a possible non-conformity of certain seals on the vehicle�s body there is the possibility that water can enter the passenger compartment of the vehicle. The occupants should experience either wet carpets and or a possible damp smell. However the ingress of water into the cabin could affect the electrical operation of the airbag module which could lead to an unexpected deployment of the airbag. Remedy: Recall all affected vehicles to add additional sealant to the body interfaces and if required to replace any interior components damaged by the water ingress.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could lead to an unexpected deployment of the airbag.

The Fix

The dealer will add additional sealant to the body interfaces and if required to replace any interior components damaged by the water ingress.

Are You Affected?

Dispatch, Spacetourer built between 15 October 2015 and 27 October 2016 may be included. Citroën estimates 141 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code NXB or the DVSA reference R/2017/070. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
SpacetourerBCM softwareLowR/2026/156
Berlingo, DispatchWater pump pulleyLowR/2026/110
Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common railUrgentR/2026/021
Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA updateLowR/2026/009
Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/wLowR/2025/500

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2017/067 on 22 Feb 2017, for front shock absorber may fail. The one launched after it was R/2017/071 on 22 Feb 2017, for steering bolts may not be tightened correctly. You can also see every Citroën recall, all recalls launched in 2017 and airbag recalls across every make.


Source: DVSA recall R/2017/070, launched 22 February 2017. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.