Citroën Dispatch IV, Spacetourer Recall R/2019/145: Front Suspension May Not Be To Correct Specification, Who Is Affected And What To Do
- Book soon
- How serious
- 9 May 2019
- Launched
- 11,023
- vehicles in the UK
- GNP
- Manufacturer’s campaign code
Citroën recalled Dispatch IV, Spacetourer vehicles built between 16 April 2015 and 23 April 2019. Possible slackening of the front wishbone ball joint. The recall notice describes the fix as: increasing the tightening torque of the ball joint and adding thread lock if the ball joint threads are found to be rusty or loose the ball joint will be replaced. You won't usually pay for it.1
What’s Wrong
Possible slackening of the front wishbone ball joint.
DVSA's Original Wording
Concern: FRONT SUSPENSION MAY NOT BE TO CORRECT SPECIFICATION Defect: Possible slackening of the front wishbone ball joint. Remedy: Increasing the tightening torque of the ball joint and adding thread lock if the ball joint threads are found to be rusty or loose the ball joint will be replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: front suspension may not be to correct specification.
The Fix
The recall notice describes the fix as: increasing the tightening torque of the ball joint and adding thread lock if the ball joint threads are found to be rusty or loose the ball joint will be replaced.
Are You Affected?
Dispatch IV, Spacetourer built between 16 April 2015 and 23 April 2019 may be included. Citroën estimates 11,023 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GNP or the DVSA reference R/2019/145. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SpacetourerBCM software | Low | R/2026/156 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/w | Low | R/2025/500 | |
| Dispatch, SpacetourerCitroën Spacetourer/Dispatch(K0) rear brake discs | Urgent | R/2025/414 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2019/137 on 26 Apr 2019, for a plastic component inside the exhaust line could damage the diesel particle filter. The one launched after it was R/2019/257 on 15 Aug 2019, for if the front centre passenger seating position is occupied the front outer passenger seat…. You can also see every Citroën recall, all recalls launched in 2019 and suspension recalls across every make.
Source: DVSA recall R/2019/145, launched 9 May 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.