Citroën Dispatch IV, Spacetourer Recall R/2019/257: If The Front Centre Passenger Seating Position Is Occupied The Front Outer Passenger Seat…, Who Is Affected And What To Do
- Urgent
- How serious
- 15 Aug 2019
- Launched
- 16,122
- vehicles in the UK
- GTJ
- Manufacturer’s campaign code
Citroën recalled Dispatch IV, Spacetourer vehicles built between 16 April 2015 and 23 April 2019. There is a risk of inadvertent release to the front outer passenger seat belt. The dealer will modify the central seat buckle with foam and heat-shrinkable protective tubing. You won't usually pay for it.1
What’s Wrong
There is a risk of inadvertent release to the front outer passenger seat belt.
DVSA's Original Wording
Concern: IF THE FRONT CENTRE PASSENGER SEATING POSITION IS OCCUPIED THE FRONT OUTER PASSENGER SEAT BELT COULD RELEASE Defect: There is a risk of inadvertent release to the front outer passenger seat belt. Remedy: Modifying the central seat buckle with foam and heat-shrinkable protective tubing.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: if the front centre passenger seating position is occupied the front outer passenger seat belt could release.
The Fix
The dealer will modify the central seat buckle with foam and heat-shrinkable protective tubing.
Are You Affected?
Dispatch IV, Spacetourer built between 16 April 2015 and 23 April 2019 may be included. Citroën estimates 16,122 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GTJ or the DVSA reference R/2019/257. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SpacetourerBCM software | Low | R/2026/156 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/w | Low | R/2025/500 | |
| Dispatch, SpacetourerCitroën Spacetourer/Dispatch(K0) rear brake discs | Urgent | R/2025/414 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2019/145 on 9 May 2019, for front suspension may not be to correct specification. The one launched after it was R/2019/275 on 19 Aug 2019, for the bonnet hook may not be secured correctly. You can also see every Citroën recall, all recalls launched in 2019 and seat belt recalls across every make.
Source: DVSA recall R/2019/257, launched 15 August 2019. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.