Citroën C3 Recall R/2020/165: The Steering Geometry Could Be Incorrectly Set, Who Is Affected And What To Do

DVSA reference R/2020/165, campaign code HFV. Data updated daily from DVSA.

Urgent
How serious
26 May 2020
Launched
10
vehicles in the UK
HFV
Manufacturer’s campaign code

Citroën recalled C3 vehicles built between 12 September 2019 and 18 March 2020. The steering geometry could be incorrectly set due to an incorrectly calibrated setting rig in the manufacturing plant. The dealer will check the steering alignment and adjusting if set incorrectly. You won't usually pay for it.1

What’s Wrong

The steering geometry could be incorrectly set due to an incorrectly calibrated setting rig in the manufacturing plant.

DVSA's Original Wording

Concern: THE STEERING GEOMETRY COULD BE INCORRECTLY SET Defect: The steering geometry could be incorrectly set due to an incorrectly calibrated setting rig in the manufacturing plant. Remedy: Check the steering alignment and adjusting if set incorrectly. If the front tyres are worn these will also be replaced.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the steering geometry could be incorrectly set.

The Fix

The dealer will check the steering alignment and adjusting if set incorrectly.

Are You Affected?

C3 built between 12 September 2019 and 18 March 2020 may be included. Citroën estimates 10 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code HFV or the DVSA reference R/2020/165. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C3, C3 AircrossAlarm triggered randomly: BCM softwareLowR/2026/122
C3, C3 Aircross, C4, C4XAlternator protectionUrgentR/2026/073
C3Citroen C3 v5 Autonomous telematics box cannot connect to serverLowR/2025/487
C3, C3 AircrossCitroen C3 C3 Aircross brake pedal bracket connectionUrgentR/2025/514
Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnosticsLowR/2025/346

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2020/077 on 30 Mar 2020, for the tightening of the rear suspension fixings may not be to specification. The one launched after it was R/2020/209 on 16 Jul 2020, for the inner tie rods are not correct to specification. You can also see every Citroën recall, all recalls launched in 2020 and steering recalls across every make.


Source: DVSA recall R/2020/165, launched 26 May 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.