Citroën Dispatch, Spacetourer Recall R/2020/077: The Tightening Of The Rear Suspension Fixings May Not Be To Specification, Who Is Affected And What To Do

DVSA reference R/2020/077, campaign code HBA. Data updated daily from DVSA.

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How serious
30 Mar 2020
Launched
4
vehicles in the UK
HBA
Manufacturer’s campaign code

Citroën recalled Dispatch, Spacetourer vehicles built between 13 August 2019 and 24 September 2019. The tightening of some rear suspension fixings may not be correct to specification. The dealer will correct some tightening torques and replacing some nuts and bolts. You won't usually pay for it.1

What’s Wrong

The tightening of some rear suspension fixings may not be correct to specification.

DVSA's Original Wording

Concern: THE TIGHTENING OF THE REAR SUSPENSION FIXINGS MAY NOT BE TO SPECIFICATION Defect: The tightening of some rear suspension fixings may not be correct to specification Remedy: Correcting some tightening torques and replacing some nuts and bolts.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the tightening of the rear suspension fixings may not be to specification.

The Fix

The dealer will correct some tightening torques and replacing some nuts and bolts.

Are You Affected?

Dispatch, Spacetourer built between 13 August 2019 and 24 September 2019 may be included. Citroën estimates 4 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code HBA or the DVSA reference R/2020/077. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
SpacetourerBCM softwareLowR/2026/156
Berlingo, DispatchWater pump pulleyLowR/2026/110
Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common railUrgentR/2026/021
Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA updateLowR/2026/009
Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/wLowR/2025/500

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2020/069 on 30 Mar 2020, for possible non conformity of seals in front wheel arches could lead to water ingress into…. The one launched after it was R/2020/165 on 26 May 2020, for the steering geometry could be incorrectly set. You can also see every Citroën recall, all recalls launched in 2020 and suspension recalls across every make.


Source: DVSA recall R/2020/077, launched 30 March 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.