Citroën Berlingo Recall R/2020/209: The Inner Tie Rods Are Not Correct To Specification, Who Is Affected And What To Do

DVSA reference R/2020/209, campaign code HFE. Data updated daily from DVSA.

Urgent
How serious
16 Jul 2020
Launched
428
vehicles in the UK
HFE
Manufacturer’s campaign code

Citroën recalled Berlingo vehicles built between 2 December 2019 and 18 January 2020. The inner tie rods connecting the steering rack to the track rod end are not correct to specification. The dealer will replace the steering rack inner tie rods (on both sides). You won't usually pay for it.1

What’s Wrong

The inner tie rods connecting the steering rack to the track rod end are not correct to specification.

DVSA's Original Wording

Concern: THE INNER TIE RODS ARE NOT CORRECT TO SPECIFICATION Defect: The inner tie rods connecting the steering rack to the track rod end are not correct to specification Remedy: Replace the steering rack inner tie rods (on both sides)

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the inner tie rods are not correct to specification.

The Fix

The dealer will replace the steering rack inner tie rods (on both sides).

Are You Affected?

Berlingo built between 2 December 2019 and 18 January 2020 may be included. Citroën estimates 428 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code HFE or the DVSA reference R/2020/209. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
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This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2020/165 on 26 May 2020, for the steering geometry could be incorrectly set. The one launched after it was R/2020/244 on 19 Aug 2020, for the urea injector may block and lead to NOX emissions going out of regulatory limits. You can also see every Citroën recall, the Citroën Berlingo recall history, all recalls launched in 2020 and steering recalls across every make.


Source: DVSA recall R/2020/209, launched 16 July 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.