Citroën C4 Picasso, C5 Aircross, DS7 Crossback Recall R/2020/330: The Filtering Performance Of The Diesel Particulate Filter May Not Meet The Required…, Who Is Affected And What To Do
- Low
- How serious
- 13 Nov 2020
- Launched
- 432
- vehicles in the UK
- GWR
- Manufacturer’s campaign code
Citroën recalled C4 Picasso, C5 Aircross, DS7 Crossback vehicles built between 1 April 2019 and 15 July 2019. The filtering performance of the Diesel Particle Filter (DPF) may not meet the required specification. The dealer will replace the DPF on affected vehicles. You won't usually pay for it.1
What’s Wrong
The filtering performance of the Diesel Particle Filter (DPF) may not meet the required specification.
DVSA's Original Wording
Concern: THE FILTERING PERFORMANCE OF THE DIESEL PARTICULATE FILTER MAY NOT MEET THE REQUIRED SPECIFICATION Defect: The filtering performance of the Diesel Particle Filter (DPF) may not meet the required specification. Remedy: Replace the DPF on affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the filtering performance of the diesel particulate filter may not meet the required specification.
The Fix
The dealer will replace the DPF on affected vehicles.
Are You Affected?
C4 Picasso, C5 Aircross, DS7 Crossback built between 1 April 2019 and 15 July 2019 may be included. Citroën estimates 432 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code GWR or the DVSA reference R/2020/330. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C5 AircrossBody height sensor | Book soon | R/2026/158 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| C5 AircrossCitroen C5 Aircross BCM software Stop/Start system | Low | R/2025/417 | |
| C5 AircrossCitroen C5 Aircross traction battery | Urgent | R/2025/381 | |
| Berlingo, C3, C3 Aircross, C4 and 5 moreOn board diagnostics | Low | R/2025/346 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2020/312 on 28 Oct 2020, for the front hub assembly fixing on to the front suspension damper may not be correct to…. The one launched after it was R/2020/355 on 2 Dec 2020, for the stitching pattern used on the rear seat belt material is not to correct specification. You can also see every Citroën recall, the Citroën C4 recall history and all recalls launched in 2020.
Source: DVSA recall R/2020/330, launched 13 November 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.