Citroën Relay Recall R/2020/312: The Front Hub Assembly Fixing On To The Front Suspension Damper May Not Be Correct To…, Who Is Affected And What To Do

DVSA reference R/2020/312, campaign code HDW. Data updated daily from DVSA.

Book soon
How serious
28 Oct 2020
Launched
1,955
vehicles in the UK
HDW
Manufacturer’s campaign code

Citroën recalled Relay vehicles built between 2 May 2019 and 12 July 2019. The front hub assembly fixing on to the front suspension damper may not be correct to specification. The dealer will check the front hub assembly and replace if required. You won't usually pay for it.1

What’s Wrong

The front hub assembly fixing on to the front suspension damper may not be correct to specification.

DVSA's Original Wording

Concern: THE FRONT HUB ASSEMBLY FIXING ON TO THE FRONT SUSPENSION DAMPER MAY NOT BE CORRECT TO SPECIFICATION Defect: The front hub assembly fixing on to the front suspension damper may not be correct to specification. Remedy: Check the front hub assembly and replace if required.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: the front hub assembly fixing on to the front suspension damper may not be correct to specification.

The Fix

The dealer will check the front hub assembly and replace if required.

Are You Affected?

Relay built between 2 May 2019 and 12 July 2019 may be included. Citroën estimates 1,955 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Citroën.
  2. Book with any franchised Citroën dealer, quoting the campaign code HDW or the DVSA reference R/2020/312. See how to get a Citroën recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
RelayTurn signal detectionLowR/2026/287
RelayRelay smart tachographLowR/2026/249
RelayCitroen Relay fuel pipe leakUrgentR/2026/051
RelayCitroen Relay wrong proxy configurationLowR/2025/397
RelayFront camera softwareUrgentR/2025/340

This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2020/310 on 28 Oct 2020, for a rear seat longitudinal adjustment lever may not lock properly. The one launched after it was R/2020/330 on 13 Nov 2020, for the filtering performance of the diesel particulate filter may not meet the required…. You can also see every Citroën recall, all recalls launched in 2020 and suspension recalls across every make.


Source: DVSA recall R/2020/312, launched 28 October 2020. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.