Citroën Dispatch Recall R/2024/315: Citroen Dispatch (K0) Rear Springs, Who Is Affected And What To Do
- Book soon
- How serious
- 5 Aug 2024
- Launched
- 779
- vehicles in the UK
- ND7-241683EE
- Manufacturer’s campaign code
Citroën recalled Dispatch vehicles built between 18 October 2023 and 28 June 2024. Some vehicles may have been equipped with the incorrect rear springs which can result in impaired driving behaviour when fully loaded or a risk of rear spring detachment in a worst-case scenario when empty. The dealer will replace both rear springs. You won't usually pay for it.1
What’s Wrong
Some vehicles may have been equipped with the incorrect rear springs which can result in impaired driving behaviour when fully loaded or a risk of rear spring detachment in a worst-case scenario when empty.
DVSA's Original Wording
Concern: Citroen Dispatch (K0) Rear Springs Defect: Affected vehicles may have been equipped with the incorrect rear springs which can result in impaired driving behaviour when fully loaded or a risk of rear spring detachment in a worst-case scenario when empty. Remedy: Replace both rear springs.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in impaired driving behaviour when fully loaded or a risk of rear spring detachment in a worst-case scenario when empty.
The Fix
The dealer will replace both rear springs.
Are You Affected?
Dispatch built between 18 October 2023 and 28 June 2024 may be included. Citroën estimates 779 vehicles in the UK. Enter your registration to check, then confirm by VIN with Citroën, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Citroën.
- Book with any franchised Citroën dealer, quoting the campaign code ND7-241683EE or the DVSA reference R/2024/315. See how to get a Citroën recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Berlingo, DispatchWater pump pulley | Low | R/2026/110 | |
| Berlingo, C5 Aircross, DispatchCitroen Cross carline Fuel injection common rail | Urgent | R/2026/021 | |
| Berlingo, Dispatch, SpacetourerCitroen Spacetourer (K0) Berlingo (K9) IVI software via OTA update | Low | R/2026/009 | |
| Dispatch, SpacetourerCitroen Dispatch/Spacetourer low in-use performance ratio ECM s/w | Low | R/2025/500 | |
| Dispatch, SpacetourerCitroën Spacetourer/Dispatch(K0) rear brake discs | Urgent | R/2025/414 |
This is one of 414 Citroën recalls in DVSA’s data. The Citroën recall launched before it was R/2024/273 on 1 Jul 2024, for citroen C5 Aircross PHEV traction battery. The one launched after it was R/2024/373 on 25 Sep 2024, for citroen Relay (X250) Wrong weight values on manufacturer plate. You can also see every Citroën recall, all recalls launched in 2024 and suspension recalls across every make.
Source: DVSA recall R/2024/315, launched 5 August 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.