Ford Connect, Tourneo Recall R/2004/196: Side Airbag Wiring Issue, Who Is Affected And What To Do
- Urgent
- How serious
- 25 Nov 2004
- Launched
- 19
- vehicles in the UK
- 4C967SI
- Manufacturer’s campaign code
Ford recalled Connect, Tourneo vehicles built between 23 February 2004 and 12 November 2004. The wiring for the side airbags within the electrical connector for the control module is reversed. The dealer will correct subject vehicles to be recalled at which time the wiring fault by establishing the terminals to their correct location within the connector. You won't usually pay for it.1
What’s Wrong
The wiring for the side airbags within the electrical connector for the control module is reversed. In the event of an impact which triggered the side airbag system the incorrect side would be deployed.
DVSA's Original Wording
Concern: SIDE AIRBAG WIRING ISSUE Defect: The wiring for the side airbags within the electrical connector for the control module is reversed. In the event of an impact which triggered the side airbag system the incorrect side would be deployed. Remedy: Subject vehicles to be recalled at which time the wiring fault will be corrected by establishing the terminals to their correct location within the connector.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: side airbag wiring issue.
The Fix
The dealer will correct subject vehicles to be recalled at which time the wiring fault by establishing the terminals to their correct location within the connector.
Are You Affected?
Connect, Tourneo built between 23 February 2004 and 12 November 2004 may be included. Ford estimates 19 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Ford.
- Book with any franchised Ford dealer, quoting the campaign code 4C967SI or the DVSA reference R/2004/196. See how to get a Ford recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| ConnectWheel nuts could crack | Book soon | R/2007/063 | |
| KugaEDS wiring touch | Urgent | R/2026/355 | |
| Tourneo Courier, Transit CourierInstrument panel defect affecting passenger airbag operation | Urgent | R/2026/088 | |
| Transit CustomPassenger airbag replacement required | Urgent | R/2025/266 | |
| Transit CourierFront right seat built with incorrect side airbag | Urgent | R/2024/370 |
This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2004/177 on 8 Nov 2004, for electronic parking brake may not apply. The one launched after it was R/2005/024 on 10 Feb 2005, for track control arms may fracture. You can also see every Ford recall, all recalls launched in 2004 and airbag recalls across every make.
Source: DVSA recall R/2004/196, launched 25 November 2004. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.