Ford Transit, Transit Custom Recall R/2021/183: Some Vehicles May Have Been Built With An Additional Bolt That May Be Loose Within The…, Who Is Affected And What To Do
- Urgent
- How serious
- 21 May 2021
- Launched
- 20
- vehicles in the UK
- 21S27
- Manufacturer’s campaign code
Ford recalled Transit, Transit Custom vehicles built between 30 June 2019 and 26 April 2021. Some vehicles may have been built with an additional bolt that may be loose within the Electric Power Assisted Steering (EPAS). The dealer will replace the steering gear on all vehicles affected. You won't usually pay for it.1
What’s Wrong
Some vehicles may have been built with an additional bolt that may be loose within the Electric Power Assisted Steering (EPAS).
DVSA's Original Wording
Concern: SOME VEHICLES MAY HAVE BEEN BUILT WITH AN ADDITIONAL BOLT THAT MAY BE LOOSE WITHIN THE ELECTRIC POWER ASSISTED STEERING Defect: Some vehicles may have been built with an additional bolt that may be loose within the Electric Power Assisted Steering (EPAS). Remedy: Replace the steering gear on all vehicles affected.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: some vehicles may have been built with an additional bolt that may be loose within the electric power assisted steering.
The Fix
The dealer will replace the steering gear on all vehicles affected.
Are You Affected?
Transit, Transit Custom built between 30 June 2019 and 26 April 2021 may be included. Ford estimates 20 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Ford.
- Book with any franchised Ford dealer, quoting the campaign code 21S27 or the DVSA reference R/2021/183. See how to get a Ford recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Transit CustomPotential touch condition between bulkhead bolt and fuel tank | Urgent | R/2026/365 | |
| TransitVehicle identification number label missing mandatory weight information | Low | R/2026/312 | |
| Tourneo Custom, Transit, Transit CustomAutomatic transmission snap ring | Low | R/2026/306 | |
| TransitMissing MOIS (Moving off information system | Low | R/2026/297 | |
| Transit CustomSeatbelt fraying | Urgent | R/2026/261 |
This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2021/177 on 21 May 2021, for vehicles may have an issue with the current software that contols the funtionality of the…. The one launched after it was R/2021/225 on 16 Jun 2021, for incorrect location information may be sent from the ecall system. You can also see every Ford recall, the Ford Transit Custom recall history, all recalls launched in 2021 and steering recalls across every make.
Source: DVSA recall R/2021/183, launched 21 May 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.