Ford Puma Recall R/2023/264: Incorrectly Configured Restraint Control Module (RCM) Which Can Cause The Restraint System…, Who Is Affected And What To Do

Low

How serious

5 Sep 2023

Launched

13,487

vehicles in the UK

23S52

Manufacturer’s campaign code

Ford recalled Puma vehicles built between 28 April 2023 and 7 August 2023. Incorrectly configured Restraint Control Module (RCM) which can cause the restraint system not to work as intended. The dealer will perform a configuration update in order to restore functionality. You won't usually pay for it.¹

What’s Wrong

Incorrectly configured Restraint Control Module (RCM) which can cause the restraint system not to work as intended. In the event of an incorrect crash sensor being installed throughout the life of the vehicle while in service the current software will not detect it and will not display any warnings in the dash so in the event of an accident the restraints system performance could potentially be degraded therefore increasing the risk of an injury.

DVSA's Original Wording

Concern: Incorrectly configured Restraint Control Module (RCM) which can cause the restraint system not to work as intended. In the event of an incorrect crash sensor being installed throughout the life of the vehicle while in service the current software will not detect it and will not display any warnings in the dash so in the event of an accident the restraints system performance could potentially be degraded therefore increasing the risk of an injury. Defect: Incorrectly configured Restraint Control Module (RCM) which can cause the restraint system not to work as intended. In the event of an incorrect crash sensor being installed throughout the life of the vehicle while in service the current software will not detect it and will not display any warnings in the dash so in the event of an accident the restraints system performance could potentially be degraded therefore increasing the risk of an injury. Remedy: Dealers will perform a configuration update in order to restore functionality.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could cause the restraint system not to work as intended.

The Fix

The dealer will perform a configuration update in order to restore functionality.

Are You Affected?

Puma built between 28 April 2023 and 7 August 2023 may be included. Ford estimates 13,487 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.

What To Do Now

1. Check your car by registration above, then by VIN with Ford.
2. Book with any franchised Ford dealer, quoting the campaign code 23S52 or the DVSA reference R/2023/264. See how to get a Ford recall fixed.
3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.

Related Recalls

This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2023/247 on 24 Aug 2023, for affected vehicles may have been produced with the propeller shaft flange to transmission…. The one launched after it was R/2023/274 on 27 Sep 2023, for on the affected vehicles an incorrect Instrument Cluster has been fitted. This results in…. You can also see every Ford recall, the Ford Puma recall history, all recalls launched in 2023 and software recalls across every make.

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Source: DVSA recall R/2023/264, launched 5 September 2023. Data updated 15 October 2026. How we grade urgency.