Ford Focus, Galaxy, Kuga And 3 More Recall R/2026/181: Multi Vehicle Line (MVL): Telecommunications Control Module (TCU) Loss Of Function…, Who Is Affected And What To Do
- Book soon
- How serious
- 5 May 2026
- Launched
- 12,956
- vehicles in the UK
- 26C13
- Manufacturer’s campaign code
Ford recalled Focus, Galaxy, Kuga and 3 more vehicles built between 18 October 2019 and 17 April 2024. Some vehicles may experience a loss of emergency call system (eCall) functionality which impacts both automatic and manual eCall events. The dealer will update the Telematics Control Unit software to the latest level. You won't usually pay for it.1
What’s Wrong
Some vehicles may experience a loss of emergency call system (eCall) functionality which impacts both automatic and manual eCall events.
DVSA's Original Wording
Concern: Multi Vehicle Line (MVL): Telecommunications Control Module (TCU) loss of Function Software Update Defect: Affected vehicles may experience a loss of emergency call system (eCall) functionality which impacts both automatic and manual eCall events. Remedy: Update the Telematics Control Unit software to the latest level.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: multi vehicle line (MVL): telecommunications control module (TCU) loss of function software update.
The Fix
The dealer will update the Telematics Control Unit software to the latest level. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Focus, Galaxy, Kuga and 3 more built between 18 October 2019 and 17 April 2024 may be included. Ford estimates 12,956 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Ford.
- Book with any franchised Ford dealer, quoting the campaign code 26C13 or the DVSA reference R/2026/181. See how to get a Ford recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Kuga, Mach-ETraffic sign recognition (TSR) unexpected activation / deactivation | Low | R/2026/366 | |
| PumaExhaust system cold end replacement | Low | R/2026/357 | |
| KugaEDS wiring touch | Urgent | R/2026/355 | |
| Kuga, RangerPotential exhaust gas recirculation valve failure | Urgent | R/2026/160 | |
| Kuga, Mach-E, Transit, Transit Courier and 1 moreUnintended high beam behaviour: compliance | Book soon | R/2026/268 |
This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2026/180 on 29 Apr 2026, for position lights not operating correctly. The one launched after it was R/2026/174 on 8 May 2026, for automatic Transmission no reverse. You can also see every Ford recall, the Ford Kuga recall history, all recalls launched in 2026 and software recalls across every make.
Source: DVSA recall R/2026/181, launched 5 May 2026. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.