Ford Kuga PHEV Recall R/2024/260: Kuga 2.5L PHEV Supercreep, Who Is Affected And What To Do
- Urgent
- How serious
- 28 Jun 2024
- Launched
- 1,553
- vehicles in the UK
- 24S33
- Manufacturer’s campaign code
Ford recalled Kuga PHEV vehicles built between 8 January 2020 and 7 October 2022. A recent update to the Power Control Module (PCM) software could result in the vehicle shifting into neutral and coasting to a stop. The dealer will update the Powertrain Control Module (PCM) software. You won't usually pay for it.1
What’s Wrong
A recent update to the Power Control Module (PCM) software could result in the vehicle shifting into neutral and coasting to a stop. The subsequent limp home mode results in unintended acceleration or 'supercreep'.
DVSA's Original Wording
Concern: 24S33 - Kuga 2.5L PHEV supercreep Defect: On affected vehicles a recent update to the Power Control Module (PCM) software could result in the vehicle shifting into neutral and coasting to a stop. The subsequent limp home mode results in unintended acceleration or 'supercreep'. Remedy: Update the Powertrain Control Module (PCM) software
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
If the fault occurs, the recall notice says it could result in the vehicle shifting into neutral and coasting to a stop.
The Fix
The dealer will update the Powertrain Control Module (PCM) software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
Kuga PHEV built between 8 January 2020 and 7 October 2022 may be included. Ford estimates 1,553 vehicles in the UK. Enter your registration to check, then confirm by VIN with Ford, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Ford.
- Book with any franchised Ford dealer, quoting the campaign code 24S33 or the DVSA reference R/2024/260. See how to get a Ford recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| Kuga PHEVInternal fault with one of the battery arrays may cause overheating | Urgent | R/2022/167 | |
| Kuga PHEVA battery may have an incorrectly positioned/welded busbar in one of the battery arrays | Urgent | R/2022/003 | |
| Kuga PHEVParticle contamination can cause internal short circuiting of high-voltage battery cells | Urgent | R/2020/317 | |
| RangerEngine failure | Urgent | R/2026/289 | |
| Kuga, RangerPotential exhaust gas recirculation valve failure | Urgent | R/2026/160 |
This is one of 378 Ford recalls in DVSA’s data. The Ford recall launched before it was R/2024/244 on 18 Jun 2024, for focus lane centering assist software update. The one launched after it was R/2024/278 on 9 Jul 2024, for instrument panel cluster (IPC) software update -. You can also see every Ford recall, the Ford Kuga recall history, all recalls launched in 2024 and high-voltage battery recalls across every make.
Source: DVSA recall R/2024/260, launched 28 June 2024. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.