Mercedes-Benz Sprinter Recall R/2010/180: Crash Signal Protocol May Not Occur In The Event Of A Collision, Who Is Affected And What To Do
- Urgent
- How serious
- 14 Mar 2007
- Launched
- 1
- vehicles in the UK
- C078
- Manufacturer’s campaign code
Mercedes-Benz recalled Sprinter vehicles. A software error may exist in the airbag control unit which can prevent a crash signal being generated in the event of a rear-end collision. The dealer will replace the airbag control unit. You won't usually pay for it.1
What’s Wrong
A software error may exist in the airbag control unit which can prevent a crash signal being generated in the event of a rear-end collision. As a result automatic unlocking of the doors and switching on of the hazard lamps cannot be assured.
DVSA's Original Wording
Concern: CRASH SIGNAL PROTOCOL MAY NOT OCCUR IN THE EVENT OF A COLLISION Defect: A software error may exist in the airbag control unit which can prevent a crash signal being generated in the event of a rear-end collision. As a result automatic unlocking of the doors and switching on of the hazard lamps cannot be assured. Remedy: The recalled vehicles will have the airbag control unit replaced.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: crash signal protocol may not occur in the event of a collision.
The Fix
The dealer will replace the airbag control unit.
Are You Affected?
Sprinter may be included. Mercedes-Benz estimates 1 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code C078 or the DVSA reference R/2010/180. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| SprinterWeld seam on rear axle brake mounting flange | Urgent | R/2025/428 | |
| Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out | Urgent | R/2023/348 | |
| SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration | Low | R/2023/119 | |
| SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case | Book soon | R/2021/420 | |
| SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production | Low | R/2021/419 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2006/223 on 22 Feb 2007, for suspension spring may fracture. The one launched after it was R/2010/179 on 2 Apr 2007, for short circuit may occur. You can also see every Mercedes-Benz recall, all recalls launched in 2007 and airbag recalls across every make.
Source: DVSA recall R/2010/180, launched 14 March 2007. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.