Mercedes-Benz Viano, Vito Recall R/2011/042: Risk Of Fire, Who Is Affected And What To Do

DVSA reference R/2011/042, campaign code C251. Data updated daily from DVSA.

Urgent
How serious
16 Jun 2011
Launched
10,805
vehicles in the UK
C251
Manufacturer’s campaign code

Mercedes-Benz recalled Viano, Vito vehicles built between 1 January 2007 and 31 December 2010. Fitted with the OM646 engine it is possible that an Air Conditioning (AC) hose bracket could chaff the wiring harness for the three phase alternator. The dealer will check for damage to the wiring and replacement if found damaged plus the installation of an additional spacer clamp. You won't usually pay for it.1

What’s Wrong

Fitted with the OM646 engine it is possible that an Air Conditioning (AC) hose bracket could chaff the wiring harness for the three phase alternator. If this is not rectified there is a possible risk of a short circuit which may result in a fire.

DVSA's Original Wording

Concern: RISK OF FIRE Defect: On vehicles fitted with the OM646 engine it is possible that an Air Conditioning (AC) hose bracket could chaff the wiring harness for the three phase alternator. If this is not rectified there is a possible risk of a short circuit which may result in a fire. Remedy: Recall all affected vehicles to check for damage to the wiring and replacement if found damaged plus the installation of an additional spacer clamp.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: risk of fire.

The Fix

The dealer will check for damage to the wiring and replacement if found damaged plus the installation of an additional spacer clamp.

Are You Affected?

Viano, Vito built between 1 January 2007 and 31 December 2010 may be included. Mercedes-Benz estimates 10,805 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code C251 or the DVSA reference R/2011/042. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
VianoVariant of driver's airbagUrgentR/2025/262
VianoVariant of driver's airbagUrgentR/2025/261
VitoCheck driver's airbag replace if necessaryUrgentR/2025/239
VitoCheck driver's airbag replace if necessaryUrgentR/2025/238
VianoThe driver's airbag may not correctly deploy if activatedUrgentR/2021/413

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2010/205 on 7 Jan 2011, for fuel may leak. The one launched after it was R/2011/050 on 20 Jun 2011, for passenger seat may detach. You can also see every Mercedes-Benz recall, all recalls launched in 2011 and fire risk recalls across every make.


Source: DVSA recall R/2011/042, launched 16 June 2011. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.