Mercedes-Benz Sprinter Recall R/2011/050: Passenger Seat May Detach, Who Is Affected And What To Do

DVSA reference R/2011/050, campaign code C252. Data updated daily from DVSA.

Low
How serious
20 Jun 2011
Launched
23
vehicles in the UK
C252
Manufacturer’s campaign code

Mercedes-Benz recalled Sprinter vehicles built between 1 January 2010 and 31 December 2010. Rivets retaining the seat cushion of the front passenger seat may be too small and in an accident may not retain the cushion. The recall notice describes the fix as: that are likely to be affected to replace the double front passenger bench seat. You won't usually pay for it.1

What’s Wrong

Rivets retaining the seat cushion of the front passenger seat may be too small and in an accident may not retain the cushion. This could lead to an increased risk of injury.

DVSA's Original Wording

Concern: PASSENGER SEAT MAY DETACH Defect: Rivets retaining the seat cushion of the front passenger seat may be too small and in an accident may not retain the cushion. This could lead to an increased risk of injury. Remedy: Recall the vehicles that are likely to be affected to replace the double front passenger bench seat.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

If the fault occurs, the recall notice says it could lead to an increased risk of injury.

The Fix

The recall notice describes the fix as: that are likely to be affected to replace the double front passenger bench seat.

Are You Affected?

Sprinter built between 1 January 2010 and 31 December 2010 may be included. Mercedes-Benz estimates 23 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code C252 or the DVSA reference R/2011/050. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
SprinterWeld seam on rear axle brake mounting flangeUrgentR/2025/428
Sprinter, Sprinter 906On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled outUrgentR/2023/348
SprinterMercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configurationLowR/2023/119
SprinterThe engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery caseBook soonR/2021/420
SprinterThe actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in productionLowR/2021/419

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2011/042 on 16 Jun 2011, for risk of fire. The one launched after it was R/2011/107 on 22 Aug 2011, for misleading instrument cluster information and ESP functions. You can also see every Mercedes-Benz recall and all recalls launched in 2011.


Source: DVSA recall R/2011/050, launched 20 June 2011. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.