Mercedes-Benz Viano, Vito Recall R/2011/068: Fire May Occur, Who Is Affected And What To Do
- Urgent
- How serious
- 24 Aug 2011
- Launched
- 2,924
- vehicles in the UK
- C254
- Manufacturer’s campaign code
Mercedes-Benz recalled Viano, Vito vehicles built between 1 January 2007 and 31 December 2010. In certain arduous operating conditions it is possible that the air conditioning fan relay could overload and in the worst case could catch fire. The recall notice describes the fix as: that are likely to be affected to replace the air conditioning fan relay with a modified component. You won't usually pay for it.1
What’s Wrong
In certain arduous operating conditions it is possible that the air conditioning fan relay could overload and in the worst case could catch fire.
DVSA's Original Wording
Concern: FIRE MAY OCCUR Defect: In certain arduous operating conditions it is possible that the air conditioning fan relay could overload and in the worst case could catch fire. Remedy: Recall the vehicles that are likely to be affected to replace the air conditioning fan relay with a modified component.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: fire may occur.
The Fix
The recall notice describes the fix as: that are likely to be affected to replace the air conditioning fan relay with a modified component.
Are You Affected?
Viano, Vito built between 1 January 2007 and 31 December 2010 may be included. Mercedes-Benz estimates 2,924 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code C254 or the DVSA reference R/2011/068. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| VianoVariant of driver's airbag | Urgent | R/2025/262 | |
| VianoVariant of driver's airbag | Urgent | R/2025/261 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/239 | |
| VitoCheck driver's airbag replace if necessary | Urgent | R/2025/238 | |
| VianoThe driver's airbag may not correctly deploy if activated | Urgent | R/2021/413 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2011/107 on 22 Aug 2011, for misleading instrument cluster information and ESP functions. The one launched after it was R/2011/117 on 21 Oct 2011, for passenger air bag may not deploy correctly. You can also see every Mercedes-Benz recall, all recalls launched in 2011 and fire risk recalls across every make.
Source: DVSA recall R/2011/068, launched 24 August 2011. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.