Mercedes-Benz C Class Recall R/2015/083: Vehicle May Shut Down, Who Is Affected And What To Do
- Urgent
- How serious
- 14 May 2015
- Launched
- 437
- vehicles in the UK
- SRPC1503
- Manufacturer’s campaign code
Mercedes-Benz recalled C Class vehicles built between 1 April 2014 and 28 February 2015. Due to a software code error it is possible that the 1.6ltr 4 cylinder diesel engines may suffer a stalling situation during the warm-up phase and where the engine is subjected to high load requirements. The dealer will update the engine control unit software. You won't usually pay for it.1
What’s Wrong
Due to a software code error it is possible that the 1.6ltr 4 cylinder diesel engines may suffer a stalling situation during the warm-up phase and where the engine is subjected to high load requirements. However if the engine does stall it can be immediately restarted and the vehicle can be driven without restrictions. Furthermore all safety systems remain fully functional.
DVSA's Original Wording
Concern: VEHICLE MAY SHUT DOWN Defect: Due to a software code error it is possible that the 1.6ltr 4 cylinder diesel engines may suffer a stalling situation during the warm-up phase and where the engine is subjected to high load requirements. However if the engine does stall it can be immediately restarted and the vehicle can be driven without restrictions. Furthermore all safety systems remain fully functional. Remedy: Recall all affected vehicles to update the engine control unit software.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: vehicle may shut down.
The Fix
The dealer will update the engine control unit software. The fix is a software update, which usually takes under an hour at the dealer.
Are You Affected?
C Class built between 1 April 2014 and 28 February 2015 may be included. Mercedes-Benz estimates 437 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1503 or the DVSA reference R/2015/083. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| C Class, EQE, GLCBolting of steering coupling | Urgent | R/2025/333 | |
| C ClassDriver seat belt fitting | Urgent | R/2025/158 | |
| C Class, CLS, E Class, GLCMisfire detection M264 | Low | R/2024/474 | |
| C ClassBolting connection Pre-Fuse box | Low | R/2024/281 | |
| C ClassScrew connections of 12 V and 48 V ground points | Urgent | R/2024/299 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2015/041 on 23 Mar 2015, for fire may occur. The one launched after it was R/2015/081 on 19 May 2015, for engine may stall. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2015 and loss of power recalls across every make.
Source: DVSA recall R/2015/083, launched 14 May 2015. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.