Mercedes-Benz Citan Recall R/2017/080: Steering Column May Fracture, Who Is Affected And What To Do
- Urgent
- How serious
- 10 Feb 2017
- Launched
- 44
- vehicles in the UK
- SRV1701
- Manufacturer’s campaign code
Mercedes-Benz recalled Citan vehicles built between 24 November 2016 and 13 January 2017. Certain Citan vehicles may have cracks on the steering column tube due to a manufacturing fault. The recall notice describes the fix as: on affected vehicles replace the steering column/power steering motor assembly. You won't usually pay for it.1
What’s Wrong
Certain Citan vehicles may have cracks on the steering column tube due to a manufacturing fault.
DVSA's Original Wording
Concern: STEERING COLUMN MAY FRACTURE Defect: Certain Citan vehicles may have cracks on the steering column tube due to a manufacturing fault. Remedy: On affected vehicles replace the steering column/power steering motor assembly.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: steering column may fracture.
The Fix
The recall notice describes the fix as: on affected vehicles replace the steering column/power steering motor assembly.
Are You Affected?
Citan built between 24 November 2016 and 13 January 2017 may be included. Mercedes-Benz estimates 44 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV1701 or the DVSA reference R/2017/080. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CitanReplace clutch assembly | Low | R/2026/120 | |
| Citan, EcitanInitialisation of central control unit | Low | R/2025/332 | |
| CitanThe fuel line could chafe against the air conditioning line | Urgent | R/2021/254 | |
| CitanOn some vehicles with a rear-view camera the tailgate may be unlocked independently / automatically | Book soon | R/2021/186 | |
| CitanCertain threaded connections on the left/right wheel carrier on the rear axle may not have been implemented correctly | Book soon | R/2020/018 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2016/299 on 30 Jan 2017, for front passenger airbag may be deactivated. The one launched after it was R/2017/012 on 14 Feb 2017, for front and/or rear axle bolts may not be tightened correctly. You can also see every Mercedes-Benz recall, all recalls launched in 2017 and steering recalls across every make.
Source: DVSA recall R/2017/080, launched 10 February 2017. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.