Mercedes-Benz Citan Recall R/2021/254: The Fuel Line Could Chafe Against The Air Conditioning Line, Who Is Affected And What To Do
- Urgent
- How serious
- 6 Oct 2021
- Launched
- 636
- vehicles in the UK
- SRV2110
- Manufacturer’s campaign code
Mercedes-Benz recalled Citan vehicles built between 5 February 2018 and 28 March 2019. The fuel line could chafe against the air conditioning line due to an insufficient minimum distance. The dealer will replace the existing fuel line with a fuel line reinforced with a protective sleeve on the affected vehicles. You won't usually pay for it.1
What’s Wrong
The fuel line could chafe against the air conditioning line due to an insufficient minimum distance.
DVSA's Original Wording
Concern: THE FUEL LINE COULD CHAFE AGAINST THE AIR CONDITIONING LINE Defect: The fuel line could chafe against the air conditioning line due to an insufficient minimum distance. Remedy: Replace the existing fuel line with a fuel line reinforced with a protective sleeve on the affected vehicles.
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: the fuel line could chafe against the air conditioning line.
The Fix
The dealer will replace the existing fuel line with a fuel line reinforced with a protective sleeve on the affected vehicles.
Are You Affected?
Citan built between 5 February 2018 and 28 March 2019 may be included. Mercedes-Benz estimates 636 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2110 or the DVSA reference R/2021/254. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CitanReplace clutch assembly | Low | R/2026/120 | |
| Citan, EcitanInitialisation of central control unit | Low | R/2025/332 | |
| CitanOn some vehicles with a rear-view camera the tailgate may be unlocked independently / automatically | Book soon | R/2021/186 | |
| CitanCertain threaded connections on the left/right wheel carrier on the rear axle may not have been implemented correctly | Book soon | R/2020/018 | |
| CitanDue to a software error the eco start/stop function may not be present | Low | R/2019/445 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2021/313 on 4 Oct 2021, for changes to specific aspects of the engine control system calibration are required. The one launched after it was R/2021/312 on 7 Oct 2021, for the gear recognition function in the transmission could not function as intended. You can also see every Mercedes-Benz recall, all recalls launched in 2021 and fuel leak recalls across every make.
Source: DVSA recall R/2021/254, launched 6 October 2021. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.