Mercedes-Benz Citan Recall R/2020/018: Certain Threaded Connections On The Left/right Wheel Carrier On The Rear Axle May Not Have…, Who Is Affected And What To Do
- Book soon
- How serious
- 12 Mar 2020
- Launched
- 433
- vehicles in the UK
- SRV2002
- Manufacturer’s campaign code
Mercedes-Benz recalled Citan vehicles built between 12 September 2019 and 17 October 2019. Threaded connections on the left/right wheel carrier on the rear axle of certain vehicles may not have been implemented correctly. The dealer will check the threaded connections and if necessary replace wheel carriers and/or brake caliper supports on the rear axle. You won't usually pay for it.1
What’s Wrong
Threaded connections on the left/right wheel carrier on the rear axle of certain vehicles may not have been implemented correctly.
DVSA's Original Wording
Concern: CERTAIN THREADED CONNECTIONS ON THE LEFT/RIGHT WHEEL CARRIER ON THE REAR AXLE MAY NOT HAVE BEEN IMPLEMENTED CORRECTLY Defect: Threaded connections on the left/right wheel carrier on the rear axle of certain vehicles may not have been implemented correctly Remedy: Check the threaded connections and if necessary replace wheel carriers and/or brake caliper supports on the rear axle
Contains public sector information licensed under the Open Government Licence v3.0.
The Risk
The recall notice describes the concern as: certain threaded connections on the left/right wheel carrier on the rear axle may not have been implemented correctly.
The Fix
The dealer will check the threaded connections and if necessary replace wheel carriers and/or brake caliper supports on the rear axle.
Are You Affected?
Citan built between 12 September 2019 and 17 October 2019 may be included. Mercedes-Benz estimates 433 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.
Which Car Is It?
Choose the make and model so we can match recalls to your car.
What To Do Now
- Check your car by registration above, then by VIN with Mercedes-Benz.
- Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRV2002 or the DVSA reference R/2020/018. See how to get a Mercedes-Benz recall fixed.
- Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
Related Recalls
| Launched | Vehicle and fault | Severity | Reference |
|---|---|---|---|
| CitanReplace clutch assembly | Low | R/2026/120 | |
| Citan, EcitanInitialisation of central control unit | Low | R/2025/332 | |
| CitanThe fuel line could chafe against the air conditioning line | Urgent | R/2021/254 | |
| CitanOn some vehicles with a rear-view camera the tailgate may be unlocked independently / automatically | Book soon | R/2021/186 | |
| CitanDue to a software error the eco start/stop function may not be present | Low | R/2019/445 |
This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2020/017 on 12 Mar 2020, for a weld seam on the seat height adjustment mechanism may not be to specification. The one launched after it was R/2020/047 on 12 Mar 2020, for the spring damper software may not meet specifications. You can also see every Mercedes-Benz recall, all recalls launched in 2020 and suspension recalls across every make.
Source: DVSA recall R/2020/018, launched 12 March 2020. Data updated 15 October 2026. How we grade urgency.
Sources
- The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.