Mercedes-Benz C Class Recall R/2017/134: Steering Coupling May Become Loose, Who Is Affected And What To Do

DVSA reference R/2017/134, campaign code SRPC1711. Data updated daily from DVSA.

Urgent
How serious
27 Apr 2017
Launched
7
vehicles in the UK
SRPC1711
Manufacturer’s campaign code

Mercedes-Benz recalled C Class vehicles built between 1 March 2013 and 31 December 2014. The threaded connection for the steering column coupling to the steering rack pinion may not be tightened correctly. The dealer will replace if not serviceable it. You won't usually pay for it.1

What’s Wrong

The threaded connection for the steering column coupling to the steering rack pinion may not be tightened correctly. Overtime time the connection could loosen and fall out allowing a situation where the steering control could be lost.

DVSA's Original Wording

Concern: STEERING COUPLING MAY BECOME LOOSE Defect: The threaded connection for the steering column coupling to the steering rack pinion may not be tightened correctly. Overtime time the connection could loosen and fall out allowing a situation where the steering control could be lost. Remedy: Recall the vehicles that are likely to be affected and check the tightness of the threaded connection for the steering column coupling. Where necessary the joint will be removed and inspected. If not serviceable it will be replaced. A new threaded connection will be used where the tightness is not correct.

Contains public sector information licensed under the Open Government Licence v3.0.

The Risk

The recall notice describes the concern as: steering coupling may become loose.

The Fix

The dealer will replace if not serviceable it.

Are You Affected?

C Class built between 1 March 2013 and 31 December 2014 may be included. Mercedes-Benz estimates 7 vehicles in the UK. Enter your registration to check, then confirm by VIN with Mercedes-Benz, because not every car in the date range may be included.

What To Do Now

  1. Check your car by registration above, then by VIN with Mercedes-Benz.
  2. Book with any franchised Mercedes-Benz dealer, quoting the campaign code SRPC1711 or the DVSA reference R/2017/134. See how to get a Mercedes-Benz recall fixed.
  3. Follow the letter's instructions until the repair is done. See can you drive a car with a recall?.
LaunchedVehicle and faultSeverityReference
C Class, EQE, GLCBolting of steering couplingUrgentR/2025/333
C ClassDriver seat belt fittingUrgentR/2025/158
C Class, CLS, E Class, GLCMisfire detection M264LowR/2024/474
C ClassBolting connection Pre-Fuse boxLowR/2024/281
C ClassScrew connections of 12 V and 48 V ground pointsUrgentR/2024/299

This is one of 833 Mercedes-Benz recalls in DVSA’s data. The Mercedes-Benz recall launched before it was R/2017/124 on 19 Apr 2017, for faulty control unit may cause vehicle to perform outside specification. The one launched after it was R/2017/159 on 8 Jun 2017, for electric power steering motor defective. You can also see every Mercedes-Benz recall, the Mercedes-Benz C Class recall history, all recalls launched in 2017 and steering recalls across every make.


Source: DVSA recall R/2017/134, launched 27 April 2017. Data updated 15 October 2026. How we grade urgency.

Sources

  1. The Code does not itself say repairs are free. GOV.UK guidance says "You will not usually have to pay for any repairs or parts under a safety recall." gov.uk Checked 15 Oct 2026.